Senior Manager, Governance Operations

American Academy of Dermatology•Rosemont, IL

4d•Hybrid

About The Position

The American Academy of Dermatology is seeking a Senior Manager, Governance Operations responsible for providing leadership and direction on the Academy’s governance operations. This role manages programs and activities for the American Academy of Dermatology (AAD) and American Academy of Dermatology Association (AADA) Board of Directors and Officers. The Senior Manager is responsible for implementing, performing, and coordinating a variety of complex assignments for the Governance Team, collecting, compiling, and analyzing data and information into straightforward written results, and overseeing operational issues for the Governance Team. This position also serves as a backup to the Director, Governance. About Us: The American Academy of Dermatology (Academy), founded in 1938, is the largest, most influential, and most representative of all dermatologic associations. A sister organization to the Academy, the American Academy of Dermatology Association is the resource for government affairs, health policy and practice information for dermatologists, and plays a major role in formulating policies that can enhance the quality of dermatologic care. With a membership of more than 21,000 members worldwide, the Academy is committed to advancing the diagnosis and medical, surgical, and cosmetic treatment of the skin, hair, and nails; advocating high standards in clinical practice, education, and research in dermatology; and supporting and enhancing patient care for a lifetime of healthier skin.

Requirements

Bachelor’s degree or certification in association/non-profit management, or equivalent experience in association/non-profit program administration with minimum 8 years’ experience working within association/non-profits.
Minimum of 4 years of people management or leading, training, coaching non-direct reports.
Ability to handle difficult and stressful situations with professional composure.
Attention to Detail – Able to consistently complete work accurately and locate errors of others.
Business Knowledge – Demonstrate awareness of business functions and how business decisions affect financial and non-financial work results. Understand how each section of the business interrelates with others. Experience creating and managing budgets.
Collaboration – Participate as an active and contributing member of a team to achieve team goals. Work with other team members (internal and external) outside the line of formal authority.
Communication – Apply effective verbal, nonverbal, and written communication methods to achieve desired results. Respond knowledgeably and professionally to standard business correspondence. Demonstrate sufficient business vocabulary to communicate effectively.
Computer – Intermediate with MS Office skills (Outlook Word, Excel and PowerPoint).
Continuous Improvement – Able to recognize and recommend ways to improve program efficiency and effectiveness.
Critical Thinking – Able to analyze complex information and develop plans to address identified issues.
Decision Making – Able to exercise discretion and independent judgment to understand issues, identify problems and opportunities to determine the appropriate course of action. Demonstrate sound decision-making skills with an increasing number of alternatives to be reviewed by management.
Dependability – Able to follow through on assignments and instructions in a reliable, trustworthy, and timely manner. Responds productively to requests for service and assistance. Self-starter and highly motivated.
Goal Implementation – Ensure goals are converted into actions; obtain results despite conflicting priorities, lack of resources, or ambiguity.
Influence – Ability to successfully develop and manage relationships at all levels of the organization and influence a variety of stakeholders.
Integrity – Demonstrate personal integrity in all interactions. Ability to maintain confidentiality.
Negotiation/Contracting – Organize, prepare, monitor, and evaluate work performed by vendors and consultants. Ability to write requests for proposals; analyze and assess vendor proposals; and monitor compliance to contract specifications.
Strategic Orientation – Uses a big picture focus in decision making, accept some risk and uncertainty. Effectively manages change, anticipates problems, and develops contingency plans. Share the big picture with others and how it impacts them and the organization.
Culture – Effectively manages change and demonstrates flexibility in supporting the evolution of the Governance department and structure.

Responsibilities

Develops, interprets, and implements approved policies and processes for the Governance Team and collaborates with the Director and Senior Manager, Governance Structure. Assists the Director with recommending and determining appropriate strategic and financial goals that relate to the department and the overall Academy mission. Develops and implements programs to fulfill these goals.
Implements best practices and project management principles to streamline AAD and AADA operations, ensuring that governing documents are maintained, and the tasks mandated by the Bylaws, Administrative Regulations, Governance Policies and governing entities and Officers are accomplished in a timely and efficient manner in accordance with AAD and AADA policy.
Plays a leading role in developing the departmental budget and monitoring revenue and expenses, including providing rationale for budget variances and recommending budget changes. Oversees expense reporting processes and coding.
Develops a working understanding of the programs of the Governance Team and serves as a go-to person when the Director is out of the office or unavailable. Manages and mentors the Manager, Governance and Project Coordinator. Coaches them in proactively identifying improvements to processes and procedures. Oversees program management timelines to ensure updates reflect the process improvements.
Tracks and facilitates Governance Team Action Plans and initiatives to ensure milestones are met and information is shared appropriately.
Facilitates the coordination, compilation, and follow-through on Board of Directors meetings/conference call materials, providing review of documents created by the Manager, Governance, including logistical letters, checklists, electronic response forms, transmittal emails, and expanded agendas.
Serves as a subject matter expert for the Academy’s database systems and oversees the management of the rosters for all governance entities.
Ensures the officers and directors are apprised on a quarterly basis what they have financially contributed to the AAD and AADA year-to-date. Assist with Board of Director meetings, as required.
Manages and performs special projects as requested; including, but not limited to, research and address member inquiries and corresponding appropriately, investigating questions related to historical data, maintain, analyze, and implement recommended improvements to processes, maintain project management timelines.