Senior Manager, Financial Analysis & Strategy (Product Development)

Zendesk • Madison, WI

1d • $147,000 - $221,000 • Hybrid

About The Position

The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are looking for a bright, driven individual who will succeed in a fast-paced environment and support our team in making sound recommendations that will allow the company to succeed on our mission to power exceptional service for every person on the planet. The primary function of a Senior Finance Manager is to influence and create strong, trusted relationships across business leaders. They will need to leverage high-precision forecasting and build complex financial models to communicate actionable insights and influence business impacting decisions. Your impact will be felt immediately as you partner with Product & Engineering leaders to build financial and KPI models to scale our Product Roadmap.

Requirements

• 10+ years of technology, banking, private equity, corporate finance, economics or consulting experience in a fast-paced industry.
• Advanced skills in building scalable financial models (via Excel or Google suite), with ability to understand and translate how their inputs/outputs determine business outcomes.
• Strong analytical aptitude, attention to detail, and problem-solving skills with commitment to achieving quality results - able to understand strategic impact on the wider business and yet operate at a detailed tactical level, digging into the “why” behind the numbers to uncover emerging trends and hidden risks.
• Strong oral and written communication skills and the ability to establish collaborative relationships and influence senior leadership as the role leads to becoming a trusted finance business partner to senior leadership.
• Highly-motivated self-starter comfortable with ambiguity and change.
• Experience working with tight deadlines and successfully managing multiple priorities simultaneously with minimal direct supervision, having the ability to to translate a vague strategic goal into a structured, scalable financial model.
• Positive attitude with an analytical mindset and desire to learn new things quickly.
• Team player eager to further develop and grow with us.
• Demonstrate intellectual curiosity and problem-solving skills, with a strong work ethic, reliability, and attention to detail - “get it done” attitude, challenging the status quo.
• Ability to grow and lead finance teams!
• Proficiency in using, managing, and building-out planning tools & applications.
• Experience with financial planning systems (Adaptive, Hyperion).

Responsibilities

• Serve as the lead partner to Product Development leadership, from day-to-day operational decisions to large-scale strategic shifts, by providing accurate financial and non-financial information and analyses for their business decisions.
• Financial modeling for Product launches including opportunity sizing (TAM, SAM, SOM) ARR target alignment, COGS inputs, and operating expenses across key stakeholders.
• Perform relevant ongoing and ad hoc analyses and synthesize complex data into actionable insights and strategic recommendations to drive value engineering opportunities and business results. Includes continued work on developing a value based methodology and understanding portfolio investment levels in our products.
• Deliver relevant, timely and accurate reporting on existing and new key financial and operational metrics against strategic goals.
• Maintain, monitor and analyze historical and forecasted KPI reporting with specific focus on identifying emerging trends, revealing opportunities, managing risks, and providing insights about the drivers of performance and return on investment.
• Establish processes and drive process improvements in collaboration with cross-functional teams to optimize financial systems, improve forecast accuracy, create tools, and improve operating processes.
• Own standardized financial monthly / quarterly budgeting and internal / external reporting processes through disciplined execution of deliverables.
• Apply good understanding of accounting in order to produce accurate forecasts; work closely with Controller’s group to ensure accuracy and completeness during period-end close.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed