Regional Facilities Manager

Papa John's•Atlanta, GA

21h•Hybrid

About The Position

The Senior Manager Facilities is responsible for the integral link between restaurant leadership teams and external service vendors. This position directly oversees the processing of facility-related service requests and the coordination of onsite maintenance and repairs for our restaurants. This position is responsible for ensuring that restaurant premises and equipment are maintained in alignment with business needs, industry, and safety requirements. This role requires a highly organized, attention to detail to ensure the successful management of multiple projects at any given time. The Senior Regional Facilities Manager is expected to maintain multiple types of responsibilities.

Requirements

5-7 years of maintenance and/or facilities experience
Valid driver’s license and clean driving record, with reliable access to transportation
Excellent communication and interpersonal skills
Technical proficiency with restaurant equipment and premises to support issue-spotting of potential maintenance concerns
Experience in refrigeration, electrical, mechanical, plumbing, ventilation systems and general building construction
Hands on experience with tracking software and MS Office Suite proficiency

Nice To Haves

Ability to lift 50lbs
Ability to work flexible hours, including an on-call schedule for possible nights, weekends, and holidays as needed
Ability to commute between multiple restaurant locations and the corporate headquarters

Responsibilities

Monitor the log in of all service calls and follow-ups in the R/M tracking system
Search, evaluate, and negotiate contracts with regional vendors to provide preventative and requested maintenance and repair services to all assigned stores
Introduce each new/existing assigned vendor to CMMS program as it is aligned, while reiterating expectations, procedures, etc.
Remain an ambassador representing both the company and assigned vendors, ensuring a streamlined processes to avoid business interruption to the utmost ability
Maintain and manage service vendor relationships and performance feedback
Coordinate and prioritize repairs with vendors
Coordinate and monitor completion of service vendors’ preventative maintenance duties under their various contracts to ensure high standard of workmanship quality
Perform restaurant assessment checks and conduct regular preventive maintenance inspections
Conduct emergency repairs of HVAC rooftop equipment, kitchen refrigeration units, hot side cooking and kitchen equipment.
Identify current and future maintenance requirements for planning purposes
Track completed and outstanding service requests through R/M tracking system
Process and approve invoices per scope of work fulfilled
Understand department budget/YOY expenditure planning
Support construction team during new restaurant build-out, critical walk-throughs, and handovers
Coordinate with landlords and contractors to implement new code and lease required improvements, repair and maintenance issues that may affect the leasing agreement
Support minor modifications, equipment rollouts and remodel projects as assigned- scoping work, bid requests, approvals, budgetary guidelines, and communication with all appropriate departments
Coach restaurant leaders on proper use and care of equipment
Respond timely to urgent requests from operations and work diligently to resolve issues that may cause interruption of store operations and/or impact the safety of our customers and associates, offering support and helping to guide store managers to resolve the problem or issues through the telephone or at the store
Actively partner with in-house council on crisis management by responding to emergencies and escalating to appropriate parties