Senior Manager, Facilities & Operations

Canadian Cancer Society•Montreal, QC

7d•CA$76,000 - CA$90,000•Onsite

About The Position

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Located in Montreal and reporting to the Director, Facilities and Operations the Senior Manager, Facilities and Operations role will be primarily responsible for the onsite building maintenance and operations for three CCS lodges and offices (Montreal, Halifax, St John’s). The position will also oversee the capital projects (major projects valued at 25K and above), building maintenance prioritization and implementation for all seven owned lodge-office buildings/properties providing full operational and maintenance services as well as promoting safety conditions.

Requirements

A Certified Facilities management (CFM) diploma or equivalent education and/or experience
Bilingualism (French/English) is required due to the organization’s nationwide operations and the need for effective communication across various regions.
Experience leading a team and comfortable leading a national team (ie. remote leadership) is required
Knowledge of applicable legislative and compliance regulations including; Occupational Health & Safety Act, Fire Code and Workplace Hazardous Materials Information System
5-10 years of general building maintenance and capital investment planning exposure with understanding and skills with small repairs, office coordination, etc. and strong understanding of building infrastructure (mechanical, electrical etc.);
Ability to build relationships, with both internal and with external partners, with a problem-solving approach
Ability to lead in a team-oriented environment, experience working across multiple departments with strong communication and interpersonal skills working with both technical and non-technical co-workers and clients.
In a diverse environment, ability to prioritise and multi-task, and to monitor, action, and redirect request from various departments to support cross functional organization needs.
Ability to manage emotions and be calm ; client focussed business decisions in a multi-faceted role that supports various departments, lodge clients and external partners.

Nice To Haves

HVAC, electrical, carpentry and mechanical experience is an asset.
Knowledge and proven abilities with construction tools for various repair needs in the building

Responsibilities

Responsible for the oversight of CCS buildings maintenance and day to day operations for three owned lodge-office buildings/properties (Montreal, Halifax, St John’s).
Act as Primary backup for Director, Real Estate & Facilities.
Manage Facilities coordinators and assistant staff in day-to-day operations at three owned lodge/office locations (Montreal, Halifax, St John’s)
Act as the primary contact to lodge managers, responsible for oversight and all daily coordination of lodge and office building maintenance and safety requirements of seven owned lodge-office buildings/properties
Negotiate and manage centralized operating contracts i.e. janitorial, HVAC, landscaping, security etc. Actively identify opportunities to make cost efficiencies.
Plan, organize, direct and coordinate building maintenance and safety by establishing efficient building policies and procedures;
Evaluate building maintenance requests and set priorities to ensure building maintenance year-round;
Schedule maintenance, repairs, improvements and/or inspections as required with external vendors and act as their primary contact
Manage vendor contract submissions, permits and related logistics for any vendors required pertaining to the abovementioned building maintenance
Coordinate emergency evacuation plans, procedures, and drills in conjunction with the Lodge Managers and act as primary contact for safety planning and escalates as required;
Lead a team of four Facilities staff that provide day to day building maintenance and operational support
Consult with the Director, Facilities and Operations to provide consultation for capital investment for seven owned lodge-office buildings/properties
Build multi-year plans for CCS owned building capital investment prioritizing short- and long-term building requirements in consideration of lodge operational needs.
Plan, coordinate, and implement ongoing building maintenance requirements and capital investment needs for seven CCS owned buildings
Selection, implementation, and ongoing maintenance of a building maintenance software program for tracking building and equipment purchase, repair, and maintenance monitoring
Ongoing oversight and updates of a building maintenance software program including projects, vendors, and cost
Report creation and KPI reporting and tracking of maintenance plans and prioritization
Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.
Champion CCS as a hero in the face of cancer.
Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
Other duties as assigned