Senior Manager - ETAM - Asset Class Enablement / Product Group Technology Lead II (US)

TD Bank•Mount Laurel, NJ

1d•Onsite

About The Position

The Senior Manager, ETAM Asset Class Enablement leads a delivery team that stands up ETAM governance for each technology asset sub-class, runs it with the owners until it is stable, and then transfers full accountability to the sub-asset class owner. The team works as a governance incubator rather than a permanent operator. Its goal is to make ETAM governance repeatable, owned and self-sustaining across every asset class, in line with the TALM Standard. After transfer, the team keeps light-touch oversight of each transferred sub-class to confirm the handoff is holding and to step back in if performance declines. This role leads Technical solutions at the Product Group level and possesses deep expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration. The role requires advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role. The Senior Manager provides expert technical skills and a strong understanding of the team's product, technology, and issues. They provide leadership and guidance to several teams across the enterprise and solves cross-department issues, participates in the development of business strategies, ensures solutions are consistent with organizational objectives, and utilizes subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization.

Requirements

Undergraduate degree or Technical Certificate
10+ years of development and technology delivery experience
Agile Delivery Experience preferred
Deep expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration
Advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards
Expert technical skills and a strong understanding of the team's product; technology and issues
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Sitting – Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

Graduate degree preferred
ServiceNow Enterprise Technology Asset Management
Responding quickly to sounds – Occasional
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Reaching forward – Occasional

Responsibilities

Leads a delivery team that stands up ETAM governance for each technology asset sub-class, runs it with the owners until it is stable, and then transfers full accountability to the sub-asset class owner.
Works as a governance incubator rather than a permanent operator.
Makes ETAM governance repeatable, owned and self-sustaining across every asset class, in line with the TALM Standard.
Keeps light-touch oversight of each transferred sub-class to confirm the handoff is holding and to step back in if performance declines.
Leads Technical solutions at the Product Group level.
Provides leadership and guidance to several teams across the enterprise and solves cross-department issues.
Participates in the development of business strategies.
Ensures solutions are consistent with organizational objectives.
Utilizes subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization.
Works closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability and architectural goals, ensuring all risks and impacts are considered.
Leverages deep technology expertise to support in the creation and delivery of end-to-end technical solutions and help to support driving business outcomes.
Participates in business planning discussions and define the technology delivery approach, and leverages synergies across the various teams and applications.
Acts as lead expert to ensure compliance with enterprise and segment standards (e.g. TOM; enterprise assets).
Monitors and manages incident escalation process; work with project managers and business partners as needed to efficiently and effectively resolve.
Identifies and implements opportunities to minimize and reduce costs in collaboration with TAO; identifies appropriate solutions and support the deployment of innovative product and software solutions.
Collaborates with partners and project teams on software quality assurance reviews.
Drives and executes on target state and roadmap-based investments.
Executes on strategic solution planning activities or POC.
Works with partners across Technology and apply deep understanding of relevant business needs to identify and leverage synergies across the various areas and projects.
Anticipates internal/external business and regulatory issues; recommends process/product/organizational improvements.
Manages resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget.
Oversees business expenses and FTE plans and ensures controls in place to monitor, effectively track and manage to established plans.
Maintains knowledge and understanding of external development, technology and emerging solutions, market conditions and their impact.
Proactively identifies emerging technologies and innovative solutions for building more robust platform domains.
Interacts with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to technology and tools.
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary.
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest.
Provides thought leadership and/or industry knowledge for quality engineering best practices and participates in knowledge transfer within the team and business unit; may take on the role of Chapter Lead as applicable.
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participates in personal performance management and development activities, including cross training within own team.
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging quality engineering best practices.
Works collaboratively with the team and leadership to proactively identify and resolve issues related to product quality.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce.
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.