Senior Manager, Enterprise Strategy & Operations

ServiceTitanGlendale, CA
$168,200 - $269,900Hybrid

About The Position

The Senior Manager, Enterprise Sales Strategy & Operations is responsible for driving operational strategy for our Enterprise Sales organization from pipeline (Sales Development) through to close. This person will think holistically about our Enterprise sales segment, spearhead cross-functional projects, and optimize our business workflows. Your key stakeholders will be the Directors & SVPs of Enterprise Sales Development and Enterprise Sales. This individual has a well-rounded background including analytical rigor, strategic project management, operational excellence, and senior-level stakeholder management. And this person will have a self-starter mentality to own multiple strategic & operational initiatives quickly and deliver outcomes.

Requirements

  • 5-8 years of experience in high growth tech company Sales Ops and/or management consulting
  • Functional experience in operations/business operations/revops, strategy, and/or finance within the SaaS space is strongly preferred (experience working with Enterprise Sales is a plus)
  • 1-2+ years of leading and managing a team
  • Strong analytical skills, including proficiency in excel or Gsheet modeling
  • Experience with SQL/data querying and Tableau or other data visualization tool preferred
  • Proven track record of working cross-functionally on key projects to deliver results
  • Exceptional written, verbal, and presentation skills that allow you to partner with VP+ leadership
  • Excitement to work in a fast-paced work environment tackling varied problems and evolving business circumstances
  • Strong organization skills, attention to detail, and a self-starter mentality ready to create things from the ground up
  • Bachelor’s degree required

Responsibilities

  • Oversee daily operations of and drive efficiencies within the Sales Operations functions including, KPI reporting, forecasting, capacity management, account assignment, and month-end close
  • Lead high-impact strategic initiatives across the holistic Enterprise portfolio including key account engagement, automation & tooling, territory management, annual planning, etc.
  • Partner closely with our Sales Development and Sales leaders to help them understand performance trends, root causes, and help them improve and scale their operations
  • Develop strategic initiatives and execution plans to improve Enterprise full-cycle sales performance
  • Collaborate with peers across Sales, RevOps, Finance, & Marketing to deliver insights and partner on large-scale projects or analysis
  • Operate in a hands-on manner to dive deep on analysis or systems, recognize hot spots, and develop solutions to ensure high quality results and improve decision making
  • Manage and develop a team of a few individuals covering Enterprise Sales Strategy & Operations

Benefits

  • Flexible time off
  • Learning and development opportunities
  • Comprehensive onboarding program
  • Leadership training
  • Bonusly
  • Peer-nominated awards
  • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
  • FSA and HSA
  • 401k match
  • Telehealth options including memberships to One Medical
  • Parental leave and support
  • Up to $20k in fertility services (i.e. IUI and IVF)
  • Surrogacy and adoption reimbursement
  • On demand maternity support through Maven Maternity
  • Free breast milk shipping through Maven Milk
  • Pet insurance
  • Legal advisory services
  • Financial planning tools
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