Senior Manager, Enterprise Communications & Change

Graham Healthcare Group • Virtual MI, MI

4d • $100,000 - $130,000 • Remote

About The Position

The Senior Manager, Enterprise Communications & Change is a hands-on communications professional responsible for translating enterprise communication strategies, business priorities, and change-management plans into high-quality communications and deliverables. Reporting to the Strategic Communications Leader, this role is primarily accountable for execution across internal and select external audiences, including employees, leaders, prospective talent, payers, government and advocacy stakeholders, industry audiences, business partners, and other key constituencies.
The role owns execution of Graham's ongoing internal communications cadence - including monthly newsletters, quarterly All Hands communications, leadership messaging, organizational announcements, and other business-as-usual communications - while also supporting strategic initiatives and transformation efforts through thoughtful change communications. As part of a small, agile team, this individual is expected to leverage approved AI and other technologies, explore new channels and modalities beyond email, and help equip leaders and supervisors to effectively cascade messages to their teams. The role also offers meaningful exposure, development, and stretch assignments for a communications professional who aspires to grow into broader strategic communications leadership.

Requirements

• Bachelor’s degree in communications, public relations, journalism, marketing, or another relevant field.
• At least 5 years of progressive experience in internal, corporate, employee, change, or enterprise communications.
• Exceptional writing, editing, and verbal communication skills, with a demonstrated ability to communicate with clarity, brevity, accuracy, and appropriate tone.
• Strong execution and project-management skills, including the ability to manage multiple priorities, stakeholders, deadlines, reviews, and communication deliverables simultaneously.
• Experience developing communications across multiple channels and formats rather than relying primarily on email.
• Demonstrated ability to translate complex business information into understandable, engaging, and actionable communications for varied audiences.
• Curiosity and willingness to learn and leverage emerging technologies, including artificial intelligence and automation, to improve communication effectiveness and team capacity.
• Strong interpersonal skills and judgment, including empathy, active listening, collaboration, relationship building, and comfort working with leaders at multiple levels of the organization.
• Interest in continued development toward broader strategic communications leadership responsibilities.
• Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Nice To Haves

• Experience supporting organizational change, transformation, technology implementations, or other complex business initiatives preferred.
• Experience developing communications for external stakeholder audiences such as payers, government or advocacy stakeholders, industry audiences, prospective talent, or business partners preferred.
• Experience within the healthcare industry preferred.

Responsibilities

• Execute communication strategies and plans developed in partnership with the Strategic Communications Leader, translating business priorities into clear, engaging, and audience-appropriate communications and deliverables.
• Own the execution of Graham's recurring internal communications cadence, including monthly newsletters, quarterly All Hands communications, leadership messages, organizational announcements, employee campaigns, and other ongoing communications.
• Develop and execute communication deliverables that support enterprise strategic priorities, transformation efforts, technology implementations, organizational changes, and other significant initiatives.
• Execute communications for select external audiences as directed, including payers, government and advocacy stakeholders, prospective talent, industry audiences, business partners, and other external constituencies.
• Draft, edit, produce, and coordinate high-quality content such as emails, presentations, talking points, FAQs, toolkits, videos, digital content, job aids, executive materials, external briefs, and other communication assets.
• Create practical resources that help leaders and supervisors effectively cascade enterprise messages to their teams, including talking points, FAQs, meeting guides, toolkits, and other leader-ready materials.
• Continuously evaluate how Graham reaches its audiences and recommend and execute communication approaches beyond traditional email, including video, digital platforms, live forums, visual storytelling, mobile-friendly content, leader-led communication, and other formats.
• Proactively leverage approved artificial intelligence, automation, and communication technologies to improve the speed, quality, creativity, personalization, and efficiency of communication development and delivery.
• Collaborate with leaders, subject-matter experts, Marketing, Human Resources, Operations, project teams, and other stakeholders to understand objectives, audiences, timing, dependencies, and communication needs.
• Manage communication calendars, timelines, stakeholder reviews, approvals, production, distribution, and competing priorities to ensure reliable and coordinated execution.
• Use available engagement data, feedback, and other measures to assess communication effectiveness and continuously improve content, channels, and delivery approaches.
• Build strategic communications capability through coaching, exposure to senior leaders and enterprise priorities, cross-functional work, and stretch assignments, with the opportunity to assume increasing strategic ownership over time.

Benefits

• Health, Vision, & Dental
• 401K & Pension w/ 4% employer contribution
• 15 Days PTO
• Competitive Pay: With opportunity for advancement
• Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 90% discounts on tuition for selected courses offered by Purdue and Kaplan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior