Senior Manager, Enterprise Account Management - Restaurants
About The Position
This is a high-visibility leadership role at the heart of DoorDash's Enterprise business. As a people leader, you'll coach, mentor, and advise a group of Account Managers, helping them grow into stronger operators and leaders. You'll own executive relationships with some of DoorDash's largest and most strategic restaurant brands, engaging directly with VP and C-Suite stakeholders to shape long-term partnership strategy and business priorities. You'll serve as a strategic partner and advisor to cross-functional teams across Marketing, Product, Engineering, S&O, and Business Development, helping determine which products and services are right for our Enterprise merchants and shaping our go-to-market plans. Success in this role demands exceptional executive presence, outstanding communication skills, and sharp problem-solving abilities; along with a deep commitment to representing a critical voice of DoorDash to the merchants we serve.
Requirements
- Thought leader and develop followership through mentoring junior team members
- Manage business initiatives and cross functional projects and/or teams
- Problem solver at core, with a strong bias for action
- Data-driven approach to structuring problems, driving forward the “why” of how we are testing and tracking results
- Find the right balance of data and common sense to problem solve, and think creatively when we have incomplete information
- Like rolling up your sleeves as much as you like the big picture
- Comfortable with a fast pace and several moving parts; we move quick and are defining an entire industry
- Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
Responsibilities
- Coach and develop a team of Account Managers, helping them grow into stronger strategic advisors for their own accounts
- Own executive relationships with a portfolio of DoorDash's top Enterprise restaurant brands, engaging directly with VP and C-Suite leaders
- Serve as a critical voice of DoorDash to merchants, representing the company's strategy and values in every high-stakes conversation
- Contribute to team culture and people development across the Enterprise org through mentorship, hiring, and leadership
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
