Senior Manager, Engineering

Jasper • ,

6d • $238,000 - $280,000 • Remote

About The Position

As a Senior Manager, Engineering on the IQ Platform team, you'll lead the vision and architecture behind the context layer that powers everything our AI agents do. Our agents run end-to-end marketing workflows with high quality and reliability because of the IQ layer. This is one of the most important technical areas of our product: the IQ Platform helps agents understand business context, deliver high-value intelligence, and execute complex marketing workflows.
This is a player-coach role: you'll lead a team of engineers while staying close to the architecture and code, acting as both a people leader and a hands-on technical contributor. You'll partner with Staff-level engineers to cut through ambiguity and drive technical strategy forward. Your guidance will shape the roadmap for our knowledge management and RAG systems, and drive the evolution of a context layer that learns and improves over time.
This fully remote role reports to the Senior Director, Engineering and is open to candidates located anywhere in the US.

Requirements

• AI fluency—a working understanding of core AI concepts (LLMs, agents, copilots, tokens, credits, context windows, RAG, data governance, etc.), applied in the context of building and leading an AI platform engineering team
• 10+ years of hands-on software engineering experience, with demonstrated people leadership and technical architecture ownership
• Proven leadership at a company focused on business impact—you develop engineers, build healthy teams, and connect technical work to business outcomes
• Flexibility to ship major systems in a startup environment—scrappy, velocity-oriented, and comfortable with ambiguity and evolving requirements
• Ability to work effectively with Staff-level engineers as a true thinking partner on hard architectural and systems-design problems
• Strong systems design and architecture skills, with experience building production platforms or infrastructure at scale

Nice To Haves

• Hands-on experience with LLMs and applied LLM systems
• RAG expertise, including retrieval pipelines, embedding strategies, and evaluation
• Familiarity with LLM frameworks such as LangChain

Responsibilities

• Lead the IQ Platform team—set technical direction, coach engineers, and own delivery of major platform initiatives end-to-end
• Chart and communicate the vision for our context layer, aligning engineering investments with business impact and product strategy
• Build and scale our knowledge management system, including external integrations and RAG pipelines that feed high-quality context to our agents
• Design and implement the architecture that makes our context layer self-improving—learning from usage, feedback, and new data to continuously raise quality
• Act as a player-coach: write and review code alongside the team while mentoring engineers and raising the bar on technical excellence
• Partner with Staff-level and senior engineers across the org as a strategic thinking partner on complex, ambiguous problems
• Balance velocity and quality in a startup environment—shipping major systems pragmatically while keeping the architecture extensible
• Collaborate cross-functionally with Product, Design, and other Engineering teams to ensure the IQ Platform powers real-world agent workflows at scale

Benefits

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
• 401(k) program with up to 2% company matching
• Equity grant participation
• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
• FlexWellness program ($1,800 annually) to help support your personal health goals
• Generous budget for home office set up
• $1,500 annual learning and development stipend
• 16 weeks of paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed