Senior Manager, Engineering

Ziply Fiber•Everett, WA

11d•$125,600 - $166,000•Onsite

About The Position

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication. Job Summary The Senior Manager, Engineering leads teams responsible for designing and building scalable, cost-effective fiber networks, ensuring all designs meet technical and regulatory standards. This role oversees the entire engineering design process, manages internal teams and external partners, and drives innovation and operational excellence. The Senior Manager is accountable for delivering high-quality, construction-ready designs and maintaining accurate OSP records to support Ziply Fiber’s mission of expanding state-of-the-art fiber networks. Strategic leadership, vendor management, and expertise in fiber network engineering are essential for enabling large-scale deployment and long-term network sustainability

Requirements

High school diploma or GED.
Minimum six (8) years of progressive experience in fiber network engineering, including quoting, permitting, and other pre-construction activities.
Minimum of three (3) years in a leadership/people management capacity, with demonstrated experience mentoring, developing, and managing engineering teams.
Proven expertise in large-scale fiber design, route and build planning, permitting, and construction-ready deliverables.
Strong understanding of GIS applications, CAD tools, asset management systems, and engineering workflows.
Experience managing internal teams and third-party engineering vendors.
Developed leadership skills, with the ability to mentor and lead others.
Knowledge of permitting processes, regulatory requirements, and compliance for fiber deployments.
Ability to lead cross-functional initiatives and communicate effectively with executive leadership.
Experience using fiber optic network documentation tools.
Understanding of network Engineering and inventory tools
Ability to travel occasionally (up to 10% of the time).
The schedule for this position is Monday through Friday with weekend availability as needed to complete the essential duties of this role.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Nice To Haves

Bachelor’s degree in Engineering, Telecommunications, or related field.
Professional Engineer (PE) license.
Experience analyzing and managing large datasets in tools such as PowerBI and Tableau
Experience managing capital budgets.

Responsibilities

Provide the end-to-end program direction to organize, develop, and execute a program build across multiple functional teams.
Develop and execute the fiber engineering design strategy in alignment with business expansion and network deployment goals.
Oversee end-to-end design processes, including route planning, permitting, and compliance with federal, state, and local regulations.
Ensure designs are optimized for scalability, cost efficiency, constructability, and long-term maintainability.
Lead and mentor a team of engineering managers, designers, and support staff to deliver high-quality network designs on schedule.
Manage relationships with external engineering vendors, contractors, and consultants, ensuring alignment with company standards and project timelines.
Foster a culture of accountability, collaboration, and continuous improvement within the engineering organization.
Partner with construction, operations, product, and finance teams to align engineering design with deployment readiness and business objectives.
Coordinate and participate in various internal meetings to ensure communication and alignment of initiatives, information sharing and implementation of best practices.
Establish and enforce engineering design standards, documentation practices, and quality control measures, and oversee adherence to industry best practices and evolving standards in fiber network engineering.
Ensure engineering work orders are designed in compliance with all company standards, NESC, Utility Pole Agreements, and municipal requirements, as well as public ROW or utility easements, and ensure compliance with permitting requirements, safety standards, and environmental regulations. Mitigate risks by proactively identifying engineering challenges and implementing solutions. Oversee the completion of necessary permit applications.
Verify contractor’s invoices for accuracy and process to AP in a timely manner.
Develop, coordinate, and execute project schedules with contractors, property management, customers, vendors, internal stakeholders, municipalities, and government agencies.
Provide direction to the organization on Engineering process to drive continuous improvement
Drive innovation in design methodologies, leveraging automation, GIS platforms, and advanced engineering tools, and implement best-in-class workflows to improve speed, accuracy, and efficiency of design deliverables. Establish and manage process indicators and performance metrics to optimize workflows.
Stay ahead of industry trends, technologies, and regulatory developments to maintain competitive advantage.
Perform other duties as required to support the business and evolving organization.