Senior Manager Employee Housing and Community - Yosemite

Aramark•Yosemite, CA

3d•$85,000 - $90,000•Onsite

About The Position

The Senior Manager of Employee Housing and Community Services is responsible for the oversight, strategic planning, and day-to-day management of Aramark's employee housing and community life services within Yosemite National Park. This role ensures a safe, well-maintained, and supportive living environment for Aramark employees through the administration of housing operations, risk management, security, and robust recreation and wellness programming. The position manages a large, multidisciplinary team and plays a key leadership role in fostering a positive and engaged employee community in one of the most unique and remote work environments in the country.

Requirements

Bachelor’s degree in Hospitality, Facilities Management, Human Resources, Public Administration, or a related field.
5+ years of experience in housing operations, property management, or employee services, with 3+ years in a supervisory or management role.
Strong background in conflict resolution, compliance, team leadership, and multi-site operations.
Demonstrated ability to manage cross-functional teams and coordinate with multiple departments.
Exceptional communication, organizational, and interpersonal skills.
Flexibility to work non-traditional hours including evenings, weekends, and holidays as needed.

Nice To Haves

Master’s degree a plus.
Experience in remote, hospitality, or seasonal workforce environments strongly preferred.

Responsibilities

Oversee the assignment and management of employee housing for Aramark team members, ensuring equitable and efficient occupancy processes.
Lead a large operations team responsible for move-ins/outs, inspections, maintenance coordination, and cleanliness of multiple housing facilities.
Implement and enforce Aramark housing policies, procedures, and expectations in alignment with company values and park standards.
Respond to housing-related concerns and conflicts, ensuring timely resolution and appropriate documentation.
Coordinate with Facilities and Maintenance to uphold cleanliness, livability, and regulatory standards.
Evaluate and implement technology-driven solutions such as housing management software, and employee communication tools to improve efficiency and service delivery.
Develop, implement, and regularly review housing risk mitigation strategies, including fire safety, emergency preparedness, and health protocols.
Conduct investigations into housing-related incidents and ensure adherence to Aramark’s ethics and compliance standards.
Maintain awareness of and ensure compliance with National Park Service (NPS) guidelines, environmental regulations, and internal company policies.
Design and implement recreation, engagement, and wellness programs that enhance the employee living experience and promote work-life balance.
Collaborate with HR and other departments to provide resources and events that support physical, mental, and emotional well-being.
Create inclusive and engaging programming that fosters community and retention across a diverse workforce.
Supervise the overnight security team to ensure a safe and secure housing environment during all hours.
Develop and enforce night-time safety protocols, manage incident reporting systems, and support employee concerns after hours.
Recruit, train, and lead a large staff team across housing, cleaning, recreation, and security functions.
Foster a culture of professionalism, accountability, service excellence, and mutual respect among team members.
Conduct regular performance reviews, manage scheduling and staffing needs, and provide ongoing coaching and support.
Identify opportunities to improve processes and streamline operations through the use of technology platforms and digital workflows.
Collaborate with IT, HR, and other departments to pilot or adopt new systems that support housing, wellness tracking, resident feedback, and security operations.
Use analytics and reporting tools to monitor occupancy, team performance, incident trends, and resource utilization.