Senior Manager, Employee Communications-(Hybrid)

Central 1•Vancouver, BC

1d•CA$110,000 - CA$135,000•Hybrid

About The Position

As the Senior Manager, Employee Communications, you will lead the planning and delivery of internal communications that enable employees to feel informed, connected, and engaged in Central 1’s strategy, culture, and purpose. You will play a critical role in shaping and delivering a clear, consistent, and compelling employee experience -- ensuring our people understand where we’re headed, why it matters, and how they contribute. Working in close partnership with Marketing, People & Culture, and business leaders across the organization, you will lead the development of internal communication strategies, channels, and content that bring our culture blueprint and strategic narrative to life. This role includes leadership of a small team and requires both strategic thinking and hands-on execution.

Requirements

Post-secondary education in Communications, Journalism, or a related field, or an equivalent combination of education and experience
10+ years of progressively senior experience in internal or corporate communications
Significant change management / change communications experience.
Demonstrated experience developing and executing internal communications strategies in complex organizations
Exceptional storytelling ability, with strength in translating business strategy into clear, engaging, employee-focused messaging
Experience managing communication channels and driving continuous improvement in reach and effectiveness
Strong stakeholder management and influencing skills, with the ability to build relationships across all levels of the organization
Experience working collaboratively with HR/People & Culture and Marketing teams
Strong project management skills, with the ability to manage multiple priorities and deadlines
High emotional intelligence, sound judgment, and the ability to navigate sensitive or confidential issues
A collaborative, proactive and solutions-oriented mindset aligned with Central 1’s values

Nice To Haves

A senior level of certification or accreditation, preferred SCMP, ABC or APR.
Prosci certification is an asset.

Responsibilities

Lead the development and execution of enterprise internal communications strategies aligned to Central 1’s business priorities, transformation initiatives, and culture blueprint
Develop and maintain a clear, compelling strategic narrative that is consistently woven across internal channels, leadership communications, and employee touchpoints
Provide trusted counsel to senior leaders on internal communications approaches, messaging, and employee engagement strategies
Anticipate employee information needs and sentiment, ensuring proactive, transparent, and timely communication
Ensure communications meaningfully support employee understanding, connection, and pride in working at Central 1
Partner with People & Culture and Marketing to develop and amplify a strong, authentic employer brand and employee value proposition
Support leaders in effectively communicating with their teams through messaging frameworks, toolkits, and guidance
Contribute to initiatives that strengthen culture, engagement, and organizational alignment during periods of change
Oversee and continuously improve internal communication channels (e.g., intranet, newsletters, leadership updates, town halls) to ensure effectiveness, usability, and reach
Establish best practices, standards, and editorial governance across internal communications
Ensure content is clear, consistent, and aligned with Central 1’s brand and voice
Balance efficiency with impact—streamlining channels and approaches while improving reach and engagement
Work cross-functionally with Marketing, External & Client Communications, People & Culture, and other internal partners to ensure aligned and coordinated messaging
Lead and contribute to cross-functional initiatives and projects that require integrated communications support
Act as a key connector across teams to ensure employees receive consistent and coordinated information
Lead, coach, and develop a high-performing internal communications team member
Foster a collaborative, accountable, and continuous improvement-oriented team environment
Set clear objectives, provide feedback, and support ongoing professional development

Benefits

Work-life flexibility
Hybrid work environment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits plan including family building and gender affirmation
Retirement Plan, matched contributions at 6%
Access to a learning platform and educational assistance support
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community and other paid time off options
Corporate discounts subject to employment agreement