Senior Manager, Due Diligence

Fidelity • Westlake, TX

4d

About The Position

As Senior Manager, Due Diligence Investigations (DDI), you will lead execution across Intake, Operations, and specialized due diligence workstreams – translating strategic priorities into coordinated, high-quality delivery. You’ll oversee cross-team execution, manage complex escalations, and help ensure the function operates with strong governance, clear accountability, and alignment to business priorities and risk appetite. This is a leadership role for an experienced due diligence or investigations professional who excels in complex operating environments. You’ll play a key role in shaping the future of the program, strengthen team performance, and build strong partnerships across the business to drive consistent, risk-informed decisions.

Requirements

• Bachelor’s degree or equivalent with 8+ years of relevant experience, or Master’s degree with 6+ years of relevant experience
• Advanced experience in due diligence, investigations, intelligence, compliance, risk, or related operational leadership
• Proven ability to lead across teams or functions with broad organizational impact
• Strong judgment and decision-making skills, including the ability to solve complex problems with limited oversight
• Experience providing senior leadership with analysis, recommendations, and operational insight
• Strong leadership skills, including the ability to develop managers, identify capability gaps, and strengthen team performance
• Excellent written and verbal communication skills, with the ability to navigate sensitive and non-routine issues with tact, discretion, and sound judgment
• Experience managing priorities, resources, and execution across multiple teams or workstreams
• Strong stakeholder management skills and the ability to influence outcomes across a complex operating environment

Responsibilities

• Translate strategic priorities into clear operational plans across Intake, Operations, and specialized workstreams
• Provide leadership and oversight for the Intake function through the Intake Manager, while partnering with DDI Operation Managers to drive aligned execution, workload balancing, and consistent delivery.
• Provide senior leadership with insight on risk trends, operational performance, and improvement opportunities
• Strengthen team effectiveness by partnering with managers on talent development, capability building, and organizational readiness
• Build trusted partnerships with senior business leaders, Risk partners, and key stakeholders to align execution with business needs and risk appetite
• Drive continued maturity of the DDI operating model through stronger governance, scalable processes, and effective cross-functional coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Senior