Senior Manager, Distribution Insights and Analytics

RBC•Toronto, ON

2d•Onsite

About The Position

RBC is seeking a Senior Manager to support the Data Insights and Analytics function for the Distribution Transformation Program. As we move towards our digital-first ambition, this role will be critical in driving the large-scale distribution transformation by building data analytics and insights function, establishing mechanisms to effectively monitor performance, enabling use-cases and driving management insights. The successful candidate will partner closely with stakeholders to streamline and prioritize data builds, design and deliver reporting mechanisms and drive program-level management insights.

Requirements

5+ years of progressive experience in financial services, specifically within data analytics & insights / strategy.
Proven experience in analytics, with a focus on performance management and delivering strategic business insights.
Excellent communication, presentation, and facilitation skills, paired with advanced proficiency in Microsoft PowerPoint and Excel.
Solid knowledge of data management principles, data pipelines, and best practices in handling large datasets.
Skilled in trend analysis and forecasting to anticipate business performance and identify opportunities.
Hands-on experience with Tableau for data visualization and dashboard development.
Hands-on experience with data tools (e.g., SQL, Python/R, Power BI, Tableau, Advanced Excel) for data visualization and dashboard development.

Nice To Haves

Knowledge of RBC’s Canadian Banking channels, including the Advice Centre, Digital, and/or Physical Networks.
Experience in Canadian Banking Operations or Canadian Banking Finance.
MBA or CPA is a plus.
Undergraduate degree in business, mathematics, statistics, computer science, engineering, economics, or related quantitative field.

Responsibilities

Champion design and delivery of scalable data assets, dashboards, and other reporting tools to support Distribution transformation program's ambition and decisions.
Collaborate with stakeholders to deliver actionable insights and recommendations, leveraging business knowledge and analytics to identify performance drivers and improvement opportunities.
Proactively support senior leadership with strategic insights across multiple lines of business, channels, and products, including identifying opportunities to improve channel performance, sales, client experience, and employee experience.
Act as a key contributor to national initiatives and strategic projects by leading analysis, generating insights, and supporting change through data storytelling and executive-ready materials.
Apply advanced analytical techniques, such as predictive modeling, segmentation, and correlation analysis, to deepen performance insights and support data-driven decision-making.
Drive continuous improvement of transformation reporting processes, establish performance monitoring routines, and streamline the tracking of KPIs across channels.
Collaborate cross-functionally with data experts and business partners, effectively managing multiple priorities, ad-hoc requests, and long-term initiatives in a fast-paced environment.