Senior Manager, Digital Requirements & Performance

Caterpillar Inc.•Houston, TX

3d•$172,630 - $258,950•Onsite

About The Position

The Caterpillar Oil & Gas Division has an exciting opportunity for a Senior Manager, Digital Requirements & Performance role located in Houston, Texas. The Senior Manager, Digital Requirements & Performance role oversees the planning, organization and implementation of multiple and complex digital projects.

Requirements

Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively
Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

Nice To Haves

Previous customer/dealer facing experience
Leadership experience

Responsibilities

Work across Marine and Oil & Gas teams to define digital requirements to drive customer value and business results
Support digital requirements for services execution
Support digital hardware requirements
Develop and manage metrics for quality, performance, velocity and cost of digital solutions
Communicate, align and govern across COGMD and enterprise partners
Work with Marine and O&G teams to define requirements for dealer delivered digital solutions
Serve as primary voice of COGMD into Cat Digital
Manage all aspects of a program to ensure the program is implemented, accepted and accomplished within a set deadline.
Plan and monitor program development to ensure that quality standards are achieved.
Organize and coordinate teams who work on diverse aspects of digital programs.
Serve as a liaison and build bridges among groups within and outside of the digital field.
Monitor project results for significant deviations.
Ensure adherence to quality standards and processes.
Translate corporate objectives into program objectives and practices.