Senior Manager, Digital Product (IC)

CVS Health•Carolina, NC

14h

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The ATLAS Product Owner leads the delivery of Salesforce Health Cloud-based claims inventory management, bridging business and technology teams to drive product strategy, requirements, backlog management, and value realization. This role is accountable for translating operational needs into scalable solutions that improve claims processing efficiency, automation, and user adoption across Commercial, Medicaid and Medicare operations.

Requirements

8-10+ years of Product Owner, Product Manage experience.
Experience leading SAFe, Agile/Scrum product delivery initiatives.
Experience gathering requirements and managing backlogs for enterprise applications.
Experience creating the roadmap.
Salesforce Health Cloud experience.
Strong requirements elicitation and facilitation capabilities.
Excellent stakeholder management and communication skills.
Ability to translate complex business needs into Epics, Features and User Stories.
Strong analytical, problem-solving, and decision-making skills.

Nice To Haves

Salesforce certifications.
Experience with Salesforce Health Cloud.
Data Cloud experience a plus but not required.
Experience supporting healthcare claims workflows, adjudication, inventory management, or workflow orchestration solutions.
SAFe Product Owner/Product Manager certification.

Responsibilities

Leads the delivery of Salesforce Health Cloud-based claims inventory management.
Bridges business and technology teams to drive product strategy, requirements, backlog management, and value realization.
Translates operational needs into scalable solutions that improve claims processing efficiency, automation, and user adoption across Commercial, Medicaid and Medicare operations.
Gathering requirements for Salesforce application.
Gathering requirements for backend web services, microservices, APIs.
Data mapping from source system to web service and webservices to Salesforce.
Driving UAT, stakeholder engagement, and cross-functional delivery.
Demo the Salesforce application.
Training end users to use the application.