Senior Manager - Digital North America

Hatch•Salt Lake City, UT

About The Position

Hatch is seeking a commercially astute, delivery-focused digital consulting leader with mining and metals industry and operations experience. This is a “sell and deliver” leadership role responsible for originating, shaping, and leading digital engagements from opportunity identification through delivery and benefits realisation. The role translates client needs into executable, commercially viable solutions and is accountable for measurable client value, delivery quality, and successful outcomes. The Senior Manager builds trusted relationships with senior client stakeholders, develops business and account growth, and leads pursuits and complex, multidisciplinary digital and operational transformation programs. The role also represents Hatch Digital in the market, develops its brand and offerings, and collaborates across business units, industry experts, partners, and technology providers. The position is based in Salt Lake City, Utah.

Requirements

Bachelor’s or master’s degree in a relevant mining, metals, engineering, or computer science discipline.
12 to 16 years of mining and metals operations and operational excellence experience.
Demonstrated experience in business development and delivery leadership of complex multidisciplinary digital and operational transformation projects or engagements.
Strong track record selling and delivering digital or Industry solutions in industrial and operational environments, focused on mining operations or mineral processing improvement.
Deep understanding of one or more of the following in a mining and metals context: Operational Systems (MES/MOS), Control Systems, EAM, IT/OT Integration, AI and APC, analytics, optimisation, automation, or digital platform solution architecture.
Ability to operate across the full consulting lifecycle: diagnose, design, sell, deliver, and optimise.
Strong commercial acumen, including scoping, pricing, contracting, and margin management.
Excellent stakeholder engagement skills and ability to influence technical, operational, and executive audiences.
Ability to lead teams and deliver outcomes in complex, multi-stakeholder environments.
Proven project management and delivery of digital or AI-led initiatives in the mining sector.

Nice To Haves

Consulting expertise and experience.

Responsibilities

Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology, and executive leadership.
Identify, shape, and qualify opportunities aligned with client priorities and Hatch Digital offerings.
Lead end-to-end pursuits, including win-strategy reviews, solution shaping, commercial structuring, proposal development, and deal closure.
Develop business cases connected to operational value drivers, digital maturity, and transformation roadmaps.
Contribute to account planning, pipeline development, and growth strategy execution with Key Account Managers and Digital Solution leaders.
Take accountability for digital engagement delivery from inception through benefits realisation.
Lead multidisciplinary teams delivering complex digital and operational transformation programs.
Ensure solutions integrate people, process, and technology dimensions.
Define and govern delivery models, execution plans, and risk management frameworks.
Oversee scope, schedule, budget, quality, and client satisfaction.
Drive value realisation and measurable business outcomes beyond technology implementation.
Represent Hatch Digital with mining clients and at industry forums, conferences, and client engagements.
Build Hatch's brand and credibility through insights, case studies, digital transformation narratives, initiatives, and use cases.
Leverage and expand Hatch's ecosystem of industry experts, partners, and technology providers.
Collaborate across Hatch business units to create integrated solutions and cross-sell capabilities.
Lead and mentor teams, fostering delivery excellence, commercial acumen, and consulting capability.
Contribute to practice development, methodologies, offerings, and capability uplift.
Achieve sales and revenue targets, including pipeline growth and conversion.
Develop repeatable business and long-term client relationships, and contribute to practice growth and market positioning.