Senior Manager, Digital Investing Strategic Communications

BMO•Toronto, ON

4d•CA$86,000 - CA$160,000•Onsite

About The Position

Leads the development of effective, consistent communications for InvestorLine’s President and leadership team. Executes strategic priorities through development of over-arching strategic narratives and comprehensive communication plans. Leads the deployment of communication tactics that align in lockstep with InvestorLine’s strategic roadmap and deployment schedule. Sources content and feedback, assesses information and translates thoughts into effective communication solutions. Delivers high quality communications solutions aligned with InvestorLine standards that target audiences can easily access, understand and action.

Requirements

Typically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem-solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.

Responsibilities

Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
Provides communications advice and guidance to InvestorLine leadership, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.
Provides strategic input into business decisions as a trusted advisor to the InvestorLine leadership team and assists in the development of strategic plans and presentations.
Proactively collaborates with InvestorLine leadership and stakeholders to provide business context in the design, development and implementation of communication solutions.
Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.
Reviews material to ensure it complies with relevant quality standards, including translation requirements.
Coordinates, distributes and publishes communication solutions.
Measures and sustains communications solutions impacting the target employee audience.
Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g. Intranet, Portal, conference calls, e-mail, shared drives and SharePoint sites, social networking platforms such as Facebook, Twitter, and blogs, etc.).
Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is up-to-date and relevant.
Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.
Stays up to date on the business and digital investing trends by forming and fostering relationships with employees across InvestorLine, so as to identify newsworthy items for communication and dissemination.
Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.
Actively looks for opportunities for continuous improvement of communications processes and procedures and participates/leads communications continuous improvement initiatives.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Develops communication roadmaps for InvestorLine leadership with calendar/cadence of critical touchpoints, internal forums, etc. to ensure optimal engagement of team.
Writes/creates communication pieces for InvestorLine’s President and leaders to showcase priorities and key deliverables (written, video, other), enabling engagement with team.
Assists leaders in developing external voice and communication mechanisms and speaking materials.
Supports the direct output of an executive (e.g. VP and above) accountable for a strategic business/function.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Broader work or accountabilities may be assigned as needed.