Senior Manager, DevOps

Modivcare
$140,000 - $185,000

About The Position

Modivcare is seeking an experienced Senior Manager, DevOps & Reliability to lead the Infrastructure team. This team supports cloud-based and on-premises infrastructure environments, overseeing DevOps engineers, Site Reliability Engineers (SREs), and infrastructure engineers. The role involves managing Microsoft Azure platforms and guiding modernization and migration efforts from on-premises systems to the cloud. The ideal candidate is a strategic technology leader with strong technical expertise, operational excellence, and a passion for automation, scalability, and reliability.

Requirements

  • Bachelor’s Degree in Computer Science, Engineering, or related field required, or equivalent experience.
  • Ten (10) plus years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructure engineering.
  • Three (3) plus years of hands-on architecture, engineering, or operational experience within Microsoft Azure environments.
  • Five (5) plus years of leadership or management experience, including hiring, coaching, performance management, technical direction, and team development.
  • Proven experience managing on-premises data center infrastructure environments.
  • Expertise with Infrastructure as Code (IaC) tools such as Pulumi or Terraform.
  • Experience with CI/CD platforms such as Azure DevOps or Jenkins.
  • Strong understanding of networking, security, and system architecture across hybrid cloud environments.
  • Strong troubleshooting, analytical, problem-solving, and decision-making skills.
  • Experience utilizing AI tools such as Codex, Copilot, or similar technologies.
  • Excellent verbal and written communication skills with the ability to collaborate effectively across technical and non-technical teams.

Nice To Haves

  • Experience with hybrid cloud architectures and cloud migration strategies preferred.
  • Experience with telephony systems preferred.
  • Experience supporting AWS cloud environments preferred.
  • Professional certifications such as Azure Solutions Architect Expert or similar preferred.
  • Knowledge of enterprise monitoring and observability tools preferred.
  • Experience with containerization and orchestration technologies including Docker and Kubernetes preferred.
  • Experience working in regulated environments such as SOC 2, HIPAA, or ISO preferred.

Responsibilities

  • Leads, mentors, and develops a team of DevOps engineers, SREs, and infrastructure engineers supporting Azure and on-premises environments.
  • Establishes performance expectations, career development plans, and technical standards for the infrastructure organization.
  • Fosters a culture of collaboration, accountability, innovation, and continuous improvement.
  • Partners with engineering, security, operations, and IT teams to align priorities and drive successful execution.
  • Oversees the architecture, deployment, and operational management of Microsoft Azure cloud environments.
  • Ensures high availability, scalability, security, and cost optimization across cloud infrastructure resources.
  • Defines and enforces best practices for Infrastructure as Code (IaC), CI/CD pipelines, and automation strategies.
  • Manages cloud networking, identity management, access controls, and compliance frameworks.
  • Leads management of infrastructure supporting on-premises data center systems in partnership with corporate IT and shared services teams.
  • Oversees compute, storage, virtualization, networking, and backup/recovery solutions.
  • Ensures seamless integration between cloud and on-premises systems within hybrid architecture environments.
  • Drives infrastructure modernization initiatives, including migration strategies and cloud adoption efforts.
  • Defines and implements enterprise DevOps strategies, tools, and operational frameworks.
  • Drives adoption of CI/CD pipelines, containerization technologies such as Docker, and orchestration platforms such as Kubernetes.
  • Promotes automation across provisioning, configuration management, monitoring, and incident response processes.
  • Leads adoption of AI tools and automation technologies to improve operational efficiency.
  • Improves system reliability through Site Reliability Engineering (SRE) practices including observability, SLIs/SLOs, and incident management.
  • Ensures robust monitoring, alerting, change management, and incident response processes, including participation in 24/7 on-call support for mission-critical systems.
  • Leads root cause analysis (RCA) activities and continuous improvement initiatives.
  • Establishes SLAs, SLIs, and SLOs aligned with business objectives and operational goals.
  • Ensures infrastructure security, compliance, patch management, and disaster recovery readiness.
  • Collaborates closely with engineering, product, security, operations, and IT leadership teams to achieve business objectives.
  • Communicates technical strategies, risks, and project updates to executive stakeholders.
  • Manages vendor relationships and evaluates tools, technologies, and infrastructure solutions.

Benefits

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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