Senior Manager, Demand Planning
About The Position
At The Honest Kitchen, we believe pets deserve the same quality of food as the humans who love them. As pioneers of human grade pet food, we use thoughtfully sourced ingredients and gentle preparation methods to create foods that are as wholesome as they are nutritious. We’re a purpose-driven, growth-minded, proud B Corp, (which is a legal corporate structure that allows us to operate and make decisions based upon a triple bottom line, factoring in social and environmental impacts right alongside our prioritization of long-term financial sustainability!) company made up of people who care deeply about pets, their parents, and each other. If you’re looking to do meaningful work in a collaborative, entrepreneurial environment where your ideas can make a real impact, you’ll feel right at home here. We strive for an inclusive work culture that supports a diverse array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We celebrate strong performance and ethical processes, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also uncover new experiences and collaborate with passionate colleagues. The Honest Kitchen values a diverse workforce. Everyone, including women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply. The Honest Kitchen believes that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our business culture by bringing their whole, authentic selves to work. We strive to provide all qualified candidates with an equitable and accessible recruitment process.
Requirements
- Expertise in statistical and machine learning forecasting, accuracy measurement, and demand segmentation, with hands-on experience in an advanced demand planning platform.
- Advanced Excel, including forecasting models and large data sets; ERP experience, with SAP Business One, SQL, or Power BI a plus.
- Learns new software quickly; demonstrated fluency with AI tools in an analytics context, including LLM-based analysis and the automation of recurring reporting.
- Strong verbal and written communication, with the ability to turn complex data into a clear, actionable recommendation for executive audiences.
- Ability to facilitate discussion and build consensus across Sales, Marketing, Finance, and Supply Chain without direct authority, and to challenge assumptions with data.
- Self-directed and hands-on. This role has no direct reports or analyst support; it requires someone who knows what to do, knows how to do it, and does the work personally.
- Ability to prioritize and manage competing requests from multiple stakeholders within a fixed monthly planning calendar.
- Proficient in Microsoft Office, including Word and PowerPoint.
- Love for animals and be passionate about their health.
- 5+ years of progressive experience in demand planning, forecasting, or S&OP, including 2+ years owning the forecast for a multi-channel business.
- Demonstrated experience preparing and presenting the forecast within a demand consensus or S&OP process.
- Experience in the CPG industry is required. Pet, natural, or food and beverage experience is strongly preferred.
- Experience forecasting national retail and distributor customers across pet specialty, mass, grocery, natural, and e-commerce channels.
- Bachelor's degree in Supply Chain, Business, Economics, Statistics, Analytics, or a related field.
Nice To Haves
- SAP Business One, SQL, or Power BI a plus.
Responsibilities
- Own the Company's SKU-level demand forecast in a dynamic, omnichannel environment, building statistical baselines and layering in customer and promotional plans, pricing, distribution changes, new items, discontinuations, and retailer inventory moves.
- Prepare and present the forecast as the starting point for the monthly Demand Consensus meeting; reconcile Sales, Marketing, and Finance inputs; and document the assumptions behind the agreed plan.
- Serve as the Company superuser of its demand planning software (currently New Horizon), including forecast model configuration and tuning, demand segmentation, planning workflows, and data integrations.
- Measure and report forecast accuracy and bias (e.g., MAPE, WMAPE) by SKU, customer, and channel; lead root-cause analysis of forecast misses and drive corrective action.
- Support cross-functional teams with the Company's annual budget and reforecast processes by reconciling the demand plan to the financial forecast in units and dollars.
- Deliver recurring demand reporting and ad-hoc analysis, including forecast performance, demand trends, promotion lift, and new item performance, and present findings and recommendations to the Senior Leadership Team.
- Apply AI tools and automation to shorten the forecast cycle and reduce manual work.
- Document demand planning processes and train stakeholders to adopt planning tools and the Demand Consensus process; continuously improve forecasting methods as tools and industry practices evolve.
- Perform other duties as required to support the Supply Chain, Sales, Marketing, and Finance teams and internal stakeholders.
Benefits
- Various health insurance plans with generous employer contributions to premiums.
- Vision insurance
- Dental insurance
- Short-term disability
- Long-term disability
- Accident insurance
- Critical illness insurance
- Employee assistance program
- FSA/HSA
- Company 401K with an employer match
- Unlimited vacation
- Additional sick time
- Generous company-paid holiday schedule
- Up to 40 hours of volunteer time a year
- Donation matching to non-profit organizations
- Pet-friendly offices
- Pet-friendly zoom calls
- Discounts on pet insurance
- Free pet food
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What This Job Offers
Job Type
Full-time
Career Level
Senior
