Senior Manager - Decision Intelligence

Marsh McLennan•New York, NY

20h•$132,600 - $265,000•Hybrid

About The Position

Marsh is seeking a Senior Manager for its Decision Intelligence team to lead the delivery of reports, dashboards, and the broader insight consumption layer supporting Sales, Marketing, and Internal Communications. The role serves as a front-facing engagement leader, partnering with business stakeholders and delivery teams to align analytics solutions with priorities, deliver them effectively, and support adoption across the organization. The successful candidate will combine stakeholder management, team leadership, and delivery experience with hands-on dashboard-building skills and a strong eye for detail, usability, and user experience. The role translates business needs into practical reporting solutions, builds trusted partnerships, manages execution against the roadmap, and delivers a consistent, business-ready reporting experience for internal clients. It is based in Marsh’s New York office and follows a hybrid arrangement requiring at least three days per week in the office.

Requirements

10 or more years of relevant experience.
Strong experience in decision intelligence environments, dashboards, or equivalent delivery channels.
Proven ability to manage stakeholder relationships and act as a trusted business partner.
Experience working with delivery teams to execute plans and deliver against a roadmap.
Good people-management skills and the ability to coordinate work across teams.
Strong communication skills and the ability to explain complex topics in clear business language.
Experience managing budgets, resources, and delivery priorities.
Hands-on experience building dashboards and reporting solutions.
Strong attention to detail and understanding of dashboard UX, layout, and usability principles.
Ability to work effectively across Sales, Marketing, and internal business functions.
Strong problem-solving, planning, and organizational skills.
Ability to operate in a fast-paced, collaborative environment.

Nice To Haves

Experience supporting Sales, Marketing, or Communications teams with reporting and insights.
A strong track record of building partnerships and managing senior stakeholders.
Experience leading delivery through dashboards, reports, and business consumption layers.
Hands-on dashboard design experience focused on user experience and visual clarity.
Ability to balance business needs with execution realities.
A practical, hands-on leadership style focused on delivery, adoption, and continuous improvement.

Responsibilities

Lead day-to-day engagement with Sales, Marketing, and Internal Communications stakeholders.
Understand business priorities and translate them into clear dashboard or equivalent insight-consumption deliverables.
Build dashboards hands-on and guide usability, layout, structure, and visual design.
Partner with delivery teams to execute the roadmap and manage timely delivery of solutions.
Oversee delivery of dashboards, reports, and consumption-layer products that support business decision-making.
Manage budgets, resources, and delivery dependencies in partnership with leaders and project teams.
Monitor progress, remove blockers, and help ensure commitments are met.
Support adoption of reporting and insights by ensuring solutions are relevant, usable, and business-friendly.
Apply attention to detail and a user-centered mindset so dashboards are intuitive, clear, and easy to consume.
Contribute to continuous improvement in delivery processes, stakeholder experience, and team effectiveness.