Senior Manager, Data Science

Sprouts Farmers Market•Phoenix, AZ

About The Position

The Senior Manager, Data Science is a key leader of Sprouts’ personalization strategy and execution. The role works with the Director, Data Science and leaders across marketing and merchandising to establish weekly, monthly, quarterly, and annual strategies for delivering personalized customer experiences. The Senior Manager leads a team of data scientists and collaborates with analytics, CRM, Media, eCommerce, Merchandising, and IT partners. The position maintains Sprouts’ proprietary personalization engine and partners with engineering to continuously improve its capabilities. It also leads other advanced analytics and machine learning projects as assigned. The role includes team leadership, strategic planning, development and machine learning, analytics and measurement, cross-functional coordination, and people-management administration.

Requirements

  • Bachelor’s degree in computer science, data science, machine learning, or a related field.
  • At least 8 years of experience in data science or machine learning, with strong analytical and problem-solving skills.
  • At least 5 years of experience in a joint business/technical role responsible for development and business results.
  • Advanced experience with databases, scripting, and business intelligence tools such as Microsoft Azure, PowerBI, Databricks, and Python.
  • Experience with Microsoft Office Suite tools, including Outlook, Excel, Word, PowerPoint, Access, and Vizio.
  • Familiarity with standard data formats, including CSV, JSON, and XML.
  • Familiarity with Agile methodology.
  • Ability to work effectively amid change, ambiguity, and incomplete information.
  • Ability to access, connect, and analyze very large, complex, and disparate data sources.
  • Ability to manage multiple priorities and deadlines.
  • Strong written and verbal communication skills, including the ability to take and give direction in a team environment.
  • Ability to communicate information effectively and respond to questions from peers, managers, and business partners.

Nice To Haves

  • Master’s degree or PhD.
  • High level of business and retail knowledge and intuition to guide strategy.

Responsibilities

  • Directly manage and develop a small team of data scientists.
  • Participate in setting goals and objectives.
  • Create plans and strategies to achieve goals within budget.
  • Maintain and enhance the proprietary personalization engine while promoting adoption of emerging data science methodologies and technologies.
  • Maintain a backlog of feature enhancements to enable better personalized experiences over time.
  • Ensure proper operation of personalized offers and audiences.
  • Identify opportunities to improve customer personalization using customer interaction data.
  • Lead customer-level test-and-learn capabilities.
  • Measure and report outcomes from personalization activities.
  • Ensure alignment with partners on upcoming personalization activities.
  • Complete offer and campaign submissions and guide them through setup.
  • Complete required people-manager tasks, including annual reviews.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount for the employee and one other household family member on Sprouts purchases.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a company match.
  • Company-paid life insurance.
  • Contests and appreciation events with prizes, food, and activities.
  • Bonus based on company and/or individual performance, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees to transfer earned pay before payday.
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