Senior Manager, Data & Impact

ExtensisHR•New York, NY

About The Position

America Needs You (ANY) is a national nonprofit dedicated to connecting first-generation college students with transformative mentorship and intensive career development to foster economic mobility. Founded in 2009, ANY has expanded its reach and in 2021 launched FirstGenU, a digital career development program. The organization is seeking a Senior Manager, Data & Impact to lead its program data, impact measurement, evaluation, reporting, and continuous improvement efforts. This role is crucial for analyzing data, identifying trends, and translating findings into actionable recommendations to enhance programs and participant experiences. The position requires hands-on work in data collection, analysis, and dashboard maintenance, as well as collaboration across departments to ensure data is actively used for decision-making and program strengthening. The ideal candidate is committed to ANY's mission, possesses strong quantitative and qualitative analysis skills, and excels at making data systems clearer and more useful for teams.

Requirements

Significant progressive experience in nonprofit data management, program evaluation, impact measurement, applied research, or a closely related field, including experience owning data or reporting processes that span more than one team.
Hands-on experience with Salesforce as an organizational system of record, including building reports and dashboards, managing list views and record types, configuring validation rules, and performing bulk data imports and cleanup.
Working proficiency in Python or R for data analysis, and in SQL or a comparable query language sufficient to extract and combine data across systems independently.
Experience building and maintaining dashboards in a business intelligence tool such as Power BI, Tableau, or Looker Studio.
Formal training or substantial applied experience in quantitative research methods, including regression analysis and significance testing, with the judgment to say what a given method can and cannot support.
Experience designing evaluation approaches that go beyond descriptive reporting, such as comparison-group, pre and post, or quasi-experimental designs, and the ability to explain their limitations honestly.
Demonstrated experience with mixed methods: designing, administering, and analyzing surveys, and running focus groups or interviews and synthesizing them into written findings.
Advanced spreadsheet skills, including pivot tables, lookups, and data validation.
Experience establishing data definitions, documentation, ownership, and quality standards across departments.
Strong project management skills, with the ability to manage multiple priorities across long and sometimes changing timelines.
Excellent written, verbal, presentation, and facilitation skills, and the ability to influence across functions without direct authority.
Comfort working in an evolving environment and helping create new systems, processes, and approaches.
Working understanding of participant data privacy, informed consent, and the confidential handling of personal information.
Bachelor’s degree required.

Nice To Haves

Nonprofit Success Pack experience preferred.
An advanced degree in evaluation, statistics, public policy, economics, education research, or a related field is strongly preferred, as is equivalent applied research experience.
Ability to travel as needed to cultivate, assess, and support university partnerships across markets.
Experience in college access and success, youth development, higher education, or workforce development.
Familiarity with Theory of Change and logic model frameworks.
Experience with data visualization libraries or reproducible analysis workflows, such as notebooks or version-controlled scripts.
Experience with workflow automation or integration between a CRM and other program platforms.
Experience managing external technology vendors or implementation partners.

Responsibilities

Analyze quantitative and qualitative information to identify trends, disparities, risks, and opportunities, and explain what the findings mean and what ANY should consider doing about them.
Facilitate regular data reviews, learning cycles, and decision-making conversations with program teams and leadership, and track the decisions, owners, and next steps that emerge.
Help teams determine what should continue, change, expand, be tested, or be discontinued, and assess whether implemented changes produce the intended results.
Support a culture of training and learning in which staff use data for reflection, experimentation, and continuous improvement.
Develop and implement practical evaluation and impact measurement approaches aligned with ANY’s Theory of Change, strategic priorities, and program model.
Define, track, and interpret indicators related to Fellow persistence, Mentor Coach persistence, workshop attendance, engagement, internships, career outcomes, alumni outcomes, and program quality.
Design and manage surveys, assessments, focus groups, interviews, and listening sessions, including the protocols, instruments, and consent language they require, and synthesize the results into themes, findings, and recommendations alongside quantitative outcomes.
Champion ethical, consent-based, and non-exploitative feedback practices, and find ways to collect it that are less burdensome for Fellows, Mentor Coaches, alumni, and staff.
Assess and strengthen ANY’s organization-wide data collection, reporting, and governance practices, and evaluate whether current methods provide meaningful, timely, and usable information.
Establish and maintain clear data definitions, reporting standards, documentation, ownership, decision rights, and quality expectations across departments.
Manage the systems and recurring processes used to collect, clean, organize, and store program data across national and regional work, including regular quality reviews to identify missing, late, inconsistent, duplicative, or inaccurate information.
Streamline workflows, reduce duplicative and manual tracking, improve system integration, and create clear sources of truth.
Lead implementation and change management for approved improvements, and maintain confidentiality, appropriate access, and sound data-management practices.
Serve as the organization’s internal subject matter expert on data systems, evaluation, impact, measurement, and continuous improvement.
Manage monthly, quarterly, annual, and ad hoc reporting for internal and external audiences, and maintain a reporting calendar identifying deadlines, required metrics, responsible parties, and source systems.
Develop and maintain dashboards, scorecards, visualizations, and written narratives that communicate findings clearly, accurately, and transparently about their limitations.
Prepare programmatic and impact updates for the Executive Leadership Team, Board, staff, funders, and partners, and support revenue-generating teams, Finance, and Marketing & Communications on funder reports, grant applications, and external communications.
Serve as the primary day-to-day partner for program data, evaluation, and reporting across national and regional program teams, Operations, revenue-generating teams, Finance, Marketing & Communications, and leadership.
Build staff capacity to interpret information, ask meaningful questions, and use findings, including training and guidance on collection, surveys, dashboards, definitions, and data quality.
Clarify roles, handoffs, and accountability for data collection, review, and reporting, and help teams absorb those responsibilities without unnecessary administrative burden.
Lead or support special projects related to data systems, program evaluation, technology integration, qualitative research, reporting, audits, program optimization, organizational learning, or impact communication.
Represent ANY in relevant external learning communities, peer exchanges, or field-building opportunities when appropriate.
Contribute to a collaborative, learning-oriented culture that values accuracy, curiosity, accountability, innovation, and continuous improvement.
Perform other duties as assigned.