Senior Manager, Data Center Technical Deployment

Equinix•Secaucus, NJ

4d•$153,000 - $229,000

About The Position

The Senior Manager, Technical Deployment leads regional data center deployment teams across the US East Region, delivering customer implementations, data center infrastructure deployments, and readiness activities. The role provides strategic leadership, operational oversight, and people management to ensure scalable, predictable, customer-centric execution. It establishes regional objectives, priorities, policies, and procedures, and is accountable for workforce planning, budget management, operational excellence, customer experience, and cross-functional alignment. As a senior leader, this position influences regional business outcomes through stakeholder engagement, risk management, continuous process improvement, and development of high-performing teams. It leads deployment strategy and portfolio execution, oversees customer and infrastructure delivery, manages executive escalations, drives operational transformation, and uses performance data to guide planning and decisions. The role also oversees systems and tools enablement, vendor relationships, budgets, headcount, and resource capacity.

Requirements

Typically 12 or more years of relevant experience in technical deployment, infrastructure delivery, project management, construction management, data center operations, telecommunications, or related disciplines.
Experience in data center, colocation, cloud infrastructure, telecommunications, real estate, or mission-critical operations environments.
At least 5 years of experience leading managers and/or geographically dispersed teams.
Demonstrated success managing large-scale, complex customer implementations and infrastructure deployment programs.
Strong people leadership experience and a track record of developing high-performing teams.
Executive presence and ability to influence stakeholders across multiple functions and organizational levels.
Experience managing operational metrics, forecasting, capacity planning, and business performance reviews.
Excellent communication, negotiation, stakeholder management, and problem-solving skills.
Strong financial acumen and budget management experience.
Bachelor’s degree in Engineering, Construction Management, Business, Information Technology, Project Management, or a related area, or equivalent experience.

Nice To Haves

Experience supporting customer-facing technical delivery organizations.
Knowledge of construction delivery, site readiness, capacity management, and real estate deployment processes.
Proven success leading organizational change and operational transformation initiatives.
PMP, PgMP, Agile, Lean Six Sigma, or equivalent certifications.
Experience using data analytics, automation, and AI-enabled solutions to improve operational performance.

Responsibilities

Lead, direct, coach, and develop Technical Deployment managers and individual contributors across the region.
Develop and execute talent strategies, including succession planning, workforce planning, organizational design, and employee development.
Promote accountability, collaboration, customer focus, innovation, and continuous improvement; drive engagement, retention, and performance management.
Lead execution of regional data center deployment strategies aligned with company objectives and customer growth initiatives.
Translate organizational goals into measurable operational plans and priorities, and align resources with changing customer and business demands.
Partner with senior leaders across Sales, Customer Success, Operations, Construction, Product Management, Network Engineering, and Supply Chain.
Represent Technical Deployment in regional leadership forums, business reviews, and strategic planning.
Own regional deployment performance and oversee delivery of customer implementations and infrastructure deployment projects, including standard, non-standard, complex, and large-scale deployments.
Ensure project plans, schedules, dependencies, risks, and resources are managed effectively; drive predictability, quality, operational readiness, and customer satisfaction.
Establish project governance and serve as executive sponsor for critical customer engagements and strategic deployments.
Prioritize regional deployment portfolios, balance competing demands, review project health and resource allocation, and manage delivery risks and escalations.
Serve as the highest-level regional escalation point for complex customer, operational, and delivery issues; lead resolution of business-critical deployment and customer concerns.
Drive continuous improvement, process standardization, automation, best-practice adoption, workflow simplification, and implementation of new tools and processes.
Establish governance frameworks to identify, assess, and mitigate delivery risks; monitor regional deployment, capacity, dependency, and readiness risks and resolve systemic issues.
Use data and analytics for operational decisions and strategic planning; develop KPIs, lead forecasting and capacity planning, report performance, identify trends and gaps, and ensure reporting accuracy.
Partner with cross-functional teams to improve systems and platforms, support deployment-tool implementation and optimization, and drive adoption of technology solutions.
Oversee vendor-related deployment activities, coordinate services and materials with Operations, Procurement, Construction, and Supply Chain, and monitor vendor performance.
Own regional operating budgets and resource planning; manage headcount forecasts, contractor utilization, and workforce capacity; monitor financial performance and identify cost-optimization opportunities.
Balance investment and resource decisions with operational requirements and customer commitments while maintaining delivery quality.