Customer Data Management & Analytics

GE Vernova • Greenville, NC

19h • Remote

About The Position

We are seeking a Senior Manager – Customer Data Management & Analytics to lead enterprise customer and account master data across GE Vernova. Reporting to the Customer & Market Analytics Leader, this role owns the strategy, governance, and operating model for Customer Master Data Management (MDM) and partners with the Informatica SaaS MDM Application Owner (DT) to deliver a trusted, compliant, and scalable customer data foundation. This role serves as the senior business authority for Customer Master Data, leading global data stewardship, aligning with Finance, Commercial, Sales, and ERP system owners, and running the Customer Data Governance and Steering Committee. The role enables commercial excellence and trusted analytics by delivering a single, high quality view of the customer.

Requirements

• Bachelor’s degree in Computer Science, IT, Engineering , or related field from an accredited college or university.
• 8+ years in data architecture, MDM, data governance, or data quality roles.
• 5+ years of project leadership and people management experience.
• Hands‑on experience with customer/account master data , data profiling, and ER modeling.
• Proven ability to lead cross‑functional initiatives .
• Ability to travel 20% annually

Nice To Haves

• Experience with Informatica SaaS MDM or similar tools.
• Knowledge of SAP or Oracle ERP customer master data.
• Experience with semantic data models or knowledge graphs .
• Familiarity with enterprise data governance frameworks.
• Experience in a global, matrixed organization .
• Background in Power generation industry and commercial process
• Expertise in customer data, hierarchies, and deduplication .
• Strong stakeholder management and executive communication skills.
• Ability to translate complex data concepts into business outcomes .
• Structured, system‑driven mindset with governance leadership capability.
• Strong interest in GE Vernova’s Power, Wind, and Electrification businesses from a customer perspective.

Responsibilities

• Own the enterprise customer master data strategy and roadmap.
• Oversee data quality, deduplication, hierarchies, and lifecycle management .
• Ensure customer data supports order‑to‑cash, pricing, compliance, and analytics .
• Define and track data quality KPIs and improvement plans.
• Act as the primary business partner to the Informatica SaaS MDM Application Owner.
• Lead MDM requirements, prioritization, and platform evolution.
• Design and govern a global data stewardship model , including standards, roles, and escalation.
• Drive adoption of data governance and change management practices.
• Coordinate with Finance, Commercial, Sales, and ERP owners to align data ownership and usage.
• Ensure MDM is the authoritative source for downstream systems.
• Establish and lead the Customer Data Governance and Steering Committee .
• Communicate progress, risks, and decisions to senior leadership.

Benefits

• GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
• Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
• GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level