Senior Manager, Core Systems and Portfolio Strategy CAPITL Global Operations

Intel•Hillsboro, CA

17h•$142,060 - $236,810•Hybrid

About The Position

Leads the Intel legal technology portfolio as an ongoing strategic program, driving the operational design, implementation, and governance of core systems including CLM, eBilling, AI agents, and workflow automation across Intel's Corporate Affairs, Policy, Integrity, Trade and Legal (CAPITL) function. Oversees the administration and fulfillment of CAPITL's technology transformation objectives while ensuring compliance with architectural standards, data governance requirements, and enterprise integration constraints.

Requirements

Bachelor's degree in Business, Legal Studies, Information Systems, or related field
8+ years of experience in legal operations, enterprise program management, or technology portfolio management

Nice To Haves

Advanced degree (JD, MBA, or MS in relevant field)
Strong analytical and problem-solving skills with ability to synthesize complex information into clear strategic recommendations
Experience working in matrix organizations and managing programs without direct authority over all resources
Experience with vendor relationship management and technology procurement processes
10+ years in legal operations or enterprise technology program management at Fortune 500 companies
Hands-on experience with specific CLM platforms (Agiloft, iCertis, LawVu, or similar enterprise solutions)
Experience with AI/automation implementation in legal or business operations contexts
PMP, PgMP, or equivalent program management certification
Background in legal technology vendor evaluation and selection processes
Experience with enterprise data governance and integration architecture
Track record of successful stakeholder management across legal, IT, procurement, and business functions
Demonstrated ability to build and operate governance frameworks and intake processes
Experience serving as strategic translator between technical and business stakeholders in complex enterprise environments
Excellent written and verbal communication skills with ability to influence senior stakeholders

Responsibilities

Drives the strategic and operational management of legal technology programs to achieve specific business objectives including CLM consolidation, AI adoption at scale, and enhanced operational efficiency across Intel's enterprise contract portfolio.
Works closely with the Director of Technology and AI Automation, Director of Outside Counsel and Spend Management, Director of Strategic Planning and Analytics, COE stakeholders, IT, Procurement, and cross-functional partners to develop comprehensive technology roadmaps, assign key responsibilities, and define appropriate schedules and budgets for portfolio milestones.
Exercises decision-making authority at the portfolio level to coordinate interdependencies among multiple legal technology initiatives, prioritize utilization of resources across 25+ concurrent projects, and calibrate strategic direction as business needs evolve.
Personally owns and executes Intel's enterprise CLM strategy across multiple platform ecosystems while ensuring coherent integration and preventing duplicative systems.
Establishes and operates governance frameworks that serve as forums for portfolio alignment, escalation, and enterprise decision-making.
Implements tiered decision models and intake processes that improve triage, visibility, and decision speed across CAPITL.
Serves as a strategic translator who can walk into rooms of frustrated stakeholders wanting immediate solutions and leave with their trust, documented requirements, and clear understanding of what's possible and why.
Translates complex technical capabilities into comprehensible business narratives while converting stakeholder needs into buildable solutions for technical teams.
Defines key performance indicators and success metrics for the legal technology portfolio, monitors progress through structured governance processes, and reports status to senior CAPITL leadership and enterprise stakeholders.
Manages relationships with legal technology vendors to align on program requirements and strategic goals, sets performance expectations derived from enterprise contracts and corporate initiatives, and facilitates program success through structured vendor collaboration.
Collaborates closely with the Director of Outside Counsel and Spend Management to provide structured requirements and use case context for vendor evaluations and RFPs, while contributing to AI and technology governance addenda for outside counsel engagements.
Partners with the Director of Strategic Planning and Analytics to provide portfolio context and qualitative insights that feed annual and quarterly technology investment planning, cost/benefit analyses, and ROI narratives for major initiatives.
Identifies change management needs required by technology adoption programs, working with supporting teams on stakeholder communications, training, enablement, and content management.
Showcases early wins and operational value to build stakeholder confidence in Legal Operations solutions, governance, and delivery model while ensuring operational continuity by aligning tools, processes, and stakeholder engagement to business priorities.