Senior Manager - Compliance Training Lead

TD Bank•Charlotte, NC

5d•Onsite

About The Position

Why Work with Us At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate is a strategic, execution-focused leader with deep experience in compliance training and program management within a complex, regulated environment. This individual brings a strong balance of vision and operational rigor—able to define a clear training strategy while driving disciplined execution across the full training lifecycle. They are highly skilled at translating regulatory expectations and business priorities into a structured, end-to-end training program, including curriculum design, audience segmentation, delivery channels, and governance requirements. The candidate demonstrates strong judgment in aligning stakeholders, ensuring content accuracy, and managing competing priorities to deliver high-quality training on time and at scale. This individual is a proactive problem-solver who actively monitors program performance, identifies risks, and drives timely escalation and resolution. They are comfortable operating in a fast-paced environment, bringing structure and clarity to ambiguity while maintaining strong attention to detail. The ideal candidate is also an effective communicator, capable of synthesizing complex information into clear, concise updates for senior leadership, including progress, risks, and recommended actions. They excel at building relationships across Compliance, HR, and business stakeholders, fostering alignment and accountability. Additionally, this individual brings experience leading or guiding junior resources, providing direction on analytics, reporting, and execution support, while maintaining high standards for quality and delivery. Department Overview The U.S. Compliance Training team drives program oversight to ensure training activities are effectively executed, monitored, and aligned with regulatory expectations. The team delivers reporting, insights, and governance support while partnering across Compliance and business lines to maintain accurate tracking, support regulatory readiness, and enhance training processes. Job Summary: The Senior Manager – Compliance Training Lead is responsible for leading the U.S. Compliance Training function, driving the strategy, design, governance, and execution of enterprise compliance learning programs. This role ensures employees receive timely, effective, and regulatory-compliant training by partnering with Compliance subject matter experts, HR, business leaders, and other stakeholders to develop and deliver a comprehensive compliance training program. The leader oversees curriculum planning, content development, training operations, reporting, and continuous improvement while providing strategic guidance on regulatory requirements, training governance, risk mitigation, and audit readiness. This position also leads a team responsible for training analytics, execution, and program administration, using data and insights to continuously improve learning effectiveness and support executive decision-making.

Requirements

Undergraduate degree or equivalent work experience
10+ years of experience
Prior experience in a training function (preferably in the financial services industry)
Demonstrated experience designing and executing enterprise training programs
Strong understanding of compliance frameworks and regulatory expectations (e.g., training governance, audit readiness)
Proven ability to manage complex, cross-functional initiatives with multiple stakeholders
Experience developing or overseeing training content (e.g., instructor-led, e-learning, communications)
Advanced Excel and data analytics expertise
Advanced PowerPoint skills
Strong analytical skills
Exceptional attention to detail
Strong verbal and written communication skills
Strong organizational skills
Ability to convey complex information clearly to stakeholders
Ability to manage multiple priorities and drive outcomes in a highly regulated environment
Ability to manage projects/assignments independently while collaborating effectively across functional teams.

Responsibilities

Develop and execute the U.S. Compliance Training strategy, including the multi-year vision, annual training plan, curriculum, and delivery roadmap.
Lead the design, development, review, approval, and maintenance of compliance training materials, including instructor-led training, e-learning, facilitator guides, communications, and reference resources.
Establish and oversee an enterprise-wide compliance training governance framework that aligns with regulatory requirements, internal policies, and business priorities.
Conduct ongoing training needs and skills assessments to identify capability gaps and drive continuous improvement of the training program.
Partner with Compliance subject matter experts, HR, Legal, and business leaders to define training requirements, target audiences, delivery methods, timing, and curriculum updates.
Ensure all training content remains accurate, current, and aligned with applicable banking regulations, consumer protection laws, and internal policies.
Monitor regulatory developments and advise stakeholders on training implications resulting from new or amended regulatory requirements.
Oversee end-to-end execution of compliance training, including planning, approvals, deployment, completion tracking, issue resolution, and audit readiness.
Develop and maintain training metrics, dashboards, and executive reporting to monitor program effectiveness, completion rates, regulatory compliance, and operational performance.
Analyze training data to identify trends, risks, gaps, and opportunities, providing actionable recommendations to senior leadership.
Identify compliance risks, control weaknesses, and training deficiencies, leading remediation efforts and ensuring timely resolution of issues.
Provide expert compliance guidance to business partners regarding regulatory requirements, implementation strategies, and compliance risk management.
Lead or contribute to enterprise and cross-functional initiatives involving regulatory change, governance, training effectiveness, or process improvement.
Serve as the primary escalation point for training-related issues, ensuring appropriate governance, accountability, and timely resolution.
Lead, coach, and develop the Compliance Training team, establishing performance expectations and fostering a culture of collaboration, continuous improvement, accountability, and operational excellence.
Build strong relationships across Compliance, HR, Risk, Audit, Legal, and business functions to influence decisions and drive successful program outcomes.
Represent the Compliance Training function with senior leadership by communicating program status, emerging risks, key milestones, and strategic recommendations.
Identify opportunities to improve training processes, technology, reporting, and operational efficiency while supporting a strong culture of compliance and risk management.