Senior Manager Community Outreach & Engagement

HABITAT FOR HUMANITY OF OMAHA•Omaha, NE

About The Position

The Senior Manager of Community Outreach & Engagement leads a team dedicated to building strong relationships with homeowners, neighbors, volunteers, and community partners across Habitat Omaha’s five-county service area. This role ensures that community engagement, homeowner support, neighborhood relations, and volunteer and faith partnerships are delivered through consistent systems, strong collaboration, and a clear, mission-aligned strategy that strengthens community connection and supports Habitat Omaha’s full range of housing and neighborhood programs.

Requirements

5–7 years of experience in community engagement, neighborhood relations, program management, volunteer management, or related work involving relationship-based outreach
A strong ability to build trust with diverse communities, partners, and stakeholders
A strategic mindset that allows you to see patterns, anticipate needs, and design approaches that support long-range organizational goals
A leadership style grounded in developing people through clarity, coaching, and collaboration
A natural talent for building or improving systems, processes, or engagement models in a growing or evolving area of work
Clear, confident communication and a relationship-centered leadership style
A mission-aligned approach to community-driven work

Responsibilities

Guide the direction of Habitat Omaha’s community engagement work by building a clear strategy, cultivating meaningful relationships, and stewarding a growing portfolio of outreach, engagement, and partnership activities.
Lead a team that provides consistent communication, strong connection, and responsive support to residents, partners, and homeowners.
Collaborate across departments to align outreach with organizational priorities, ensuring that community engagement supports program pipelines, strengthens neighborhood trust, and elevates community voice.
Represent Habitat Omaha in community partnerships and help build the systems and capacity needed for a sustainable, scalable engagement that supports long-range organizational goals.
Strengthen Habitat Omaha’s connection to residents, partners, and volunteers by shaping a coordinated, community-centered approach to engagement across all programs.
Build the systems, practices, and team capacity needed for consistent, reliable outreach that supports participation in homeownership, home repair, housing counseling, title clearing, and TODD services.
Deepen neighborhood trust by ensuring residents experience clear communication, responsive support, and meaningful opportunities to engage before, during, and after Habitat’s work.
Guide the development of community-led engagement opportunities and partnerships that elevate residents’ voices and strengthen long-term relationships.
Align volunteer and faith engagement with organizational needs, supporting the identification and cultivation of skilled and core volunteers and ensuring volunteer experiences reflect Habitat’s values.
Create a cohesive engagement ecosystem that connects community outreach, homeowner support, neighborhood relations, and volunteer partnerships.
Build the internal infrastructure that allows community engagement to scale by establishing clear workflows, strengthening cross-department collaboration, and developing a team that operates with clarity, accountability, and continuous learning.