senior manager, communications – Partner Resources!
About The Position
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As senior manager, communications in Partner Resources (PRO/HR), you will shape and coordinate communications that help partners and leaders understand PRO’s priorities, decisions and moments that matter. Embedded within PRO business operations, portfolio and PMO team, and partnering closely with the chief partner officer, PRO leaders, Global Communications and cross-functional communicators, you will develop integrated communication strategies and translate complex or sensitive work into clear, consistent and authentic messaging. This senior individual contributor role requires executive-level judgment and discretion, strong cross-functional leadership and the ability to bring clarity to complex, sensitive and fast-moving situations. You will serve as a trusted advisor to senior leaders, helping connect strategy, message, audience and timing so communications are coordinated, leader-ready and easy to act on.
Requirements
- 8+ years of communications experience, including communications planning, executive communications and advising senior or C-suite leaders
- Experience developing communications strategies for complex, sensitive or ambiguous topics
- Exceptional writing, editing and message-development skills, with the ability to simplify complexity
- Strong audience judgment, with the ability to tailor messages for executives, leaders, partners and cross-functional stakeholders
- Demonstrated ability to manage multiple priorities, influence without authority and lead cross-functional work
- Executive presence, sound judgment and comfort operating independently in a fast-moving environment with shifting priorities
Responsibilities
- Lead PRO Communications Strategy and Leader Readiness
- Develop and manage executive communications for the chief partner officer and PRO leadership team, including messaging, talking points, leader forums, written communications and other high-visibility deliverables
- Set and execute an integrated PRO communications strategy that supports partner understanding of key initiatives, decisions and changes impacting the partner experience
- Prepare PRO leaders and teams with clear, consistent communication plans and materials aligned to PRO priorities, enterprise context and key moments on the communications calendar
- Drive Narrative, Message Consistency and Clarity at Scale
- Create messaging frameworks and narratives that simplify complex PRO priorities and help leaders communicate with clarity, consistency and authenticity
- Improve planning and integration processes across PRO, Global Communications and embedded communicators so communications are coordinated, well-timed and connected to broader enterprise context
- Provide Strategic Communications Counsel and Cross-Functional Leadership
- Advise senior leaders and cross-functional partners on communications approaches for strategic, sensitive or high-impact partner-focused work
- Partner with PRO subject matter experts and business teams to align messages, anticipate risks and ensure communication plans support leader and partner readiness
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
