Senior Manager, Communication and Design

RBC•Toronto, ON

5d•Onsite

About The Position

The Senior Manager, Communication and Design, will play an important role informing and inspiring employees across Personal Banking and Commercial Banking (PB&CB). The successful candidate for this role will join a centralized team of specialists who work closely with various business and communication leads to deliver engaging communications and compelling visual designs.

Requirements

7+ years of communications experience with a proven track record for building trust with, and providing strategic advice and insights to, executives and partners
Extensive experience with Adobe Creative Cloud, particularly Photoshop and Illustrator
Excellent communication skills—written, verbal, and interpersonal; strong review and editing skills
Knowledge of graphic design and accessible design principles
Proven ability to synthesize complex information into clear, compelling narratives.
Ability to collaborate fluidly with colleagues and partners to tell high-impact stories
Strong project management and time management capabilities with an ability to prioritize and embrace change
Strong knowledge of internal communication channels, including emerging trends and best practices

Nice To Haves

Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English, or related field
Experience in financial services or a related industry.
Knowledge of HTML, web design, and UX principles
Knowledge of or experience with change management communications

Responsibilities

Deliver high-quality communications and employee engagement activities that support Personal Banking and Commercial Banking’s strategic goals.
Deliver visually compelling graphic designs for use across various channels and platforms (intranet, email, PowerPoint, RBC Connect, etc.).
Source and write impactful stories that articulate how PB&CB employees live RBC’s Purpose.
Support the development and execution of the PB&CB year-end town hall and other key internal events.
Develop templates and best practices to share with communications colleagues, and partner on key enterprise-wide employee engagement priorities.
Contribute to the success of RBC Brand, Marketing, Communications & Citizenship’s overarching goals, including instilling a strong One RBC culture.