Senior Manager, Communication and Design

Royal Bank of Canada • Toronto, ON

3d • Onsite

About The Position

The Senior Manager, Communication and Design, will play an important role informing and inspiring employees across Personal Banking and Commercial Banking (PB&CB). The successful candidate for this role will join a centralized team of specialists who work closely with various business and communication leads to deliver engaging communications and compelling visual designs.

Requirements

• 7+ years of communications experience with a proven track record for building trust with, and providing strategic advice and insights to, executives and partners
• Extensive experience with Adobe Creative Cloud, particularly Photoshop and Illustrator
• Excellent communication skills—written, verbal, and interpersonal; strong review and editing skills
• Knowledge of graphic design and accessible design principles
• Proven ability to synthesize complex information into clear, compelling narratives.
• Ability to collaborate fluidly with colleagues and partners to tell high-impact stories
• Strong project management and time management capabilities with an ability to prioritize and embrace change
• Strong knowledge of internal communication channels, including emerging trends and best practices

Nice To Haves

• Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English, or related field
• Experience in financial services or a related industry.
• Knowledge of HTML, web design, and UX principles
• Knowledge of or experience with change management communications

Responsibilities

• Deliver high-quality communications and employee engagement activities that support Personal Banking and Commercial Banking’s strategic goals.
• Deliver visually compelling graphic designs for use across various channels and platforms (intranet, email, PowerPoint, RBC Connect, etc.).
• Source and write impactful stories that articulate how PB&CB employees live RBC’s Purpose.
• Support the development and execution of the PB&CB year-end town hall and other key internal events.
• Develop templates and best practices to share with communications colleagues, and partner on key enterprise-wide employee engagement priorities.
• Contribute to the success of RBC Brand, Marketing, Communications & Citizenship’s overarching goals, including instilling a strong One RBC culture.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree