Senior Manager, Commercial Insights

Edwards Lifesciences • USA-California-Hybrid, CA

6d • $139,000 - $196,000

About The Position

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The Senior Manager, Commercial Insights will drive critical business activities that ensure the planning and execution of key sales and marketing strategies in the field force (sales reps as well as clinical specialists) by developing and executing sales compensation and quota, monitoring daily sales and clinical training performance, developing systems and processes to support field efforts and performing key analyses to drive better management decisions.

Requirements

• Bachelor's Degree in related field or equivalent work experience based on Edwards criteria required
• Minimum ten (10) years’ progressive experience in sales operations; sales strategy; and /or sales business intelligence required

Nice To Haves

• Advanced proficiency in analytical tools such as Excel, Oracle, JDE, MIDAS, Tableau, ELBIS, Salesforce.com, or QlikView preferred
• Proficient with Microsoft Office applications (Outlook, Excel, Power Point, Word, Copilot etc)
• Knowledge of sales operations, marketing, finance, and commercial data systems preferred
• Proven project management skills, with the ability to manage timelines, priorities, and cross-functional deliverables
• Strong written, verbal, and interpersonal communication skills, including the ability to influence, negotiate, and build effective relationships
• Ability to think strategically, connect insights across the business, and recommend practical solutions
• Sound judgment and decision-making skills, including the ability to move work forward when consensus is not immediate
• Demonstrated credibility, integrity, and a track record of delivering results
• Strong analytical, organizational, and problem-solving skills with high attention to detail
• Ability to work effectively with stakeholders at all levels and escalate issues appropriately
• Ability to manage competing priorities in a fast-paced environment
• Experience supporting projects and partnering with project managers, sales strategy, and operations teams
• Ability to provide task-level guidance to outsourcing partners or external vendors
• Commitment to following all company policies and requirements, including Environmental Health & Safety guidelines

Responsibilities

• Synthesize data across multiple functions (sales, marketing, operations, etc.) to create a cohesive, end-to-end view of organizational performance
• Translate complex datasets into clear, actionable insights that inform executive decision-making
• Identify key business drivers, performance gaps, and growth opportunities through structured analysis
• Partner with commercial, marketing, operations, and leadership teams to define critical questions and insight needs
• Lead cross-functional discovery efforts (e.g., leadership interviews, workshops) to align priorities and metrics
• Ensure consistency in definitions, KPIs, and reporting across the organization
• Map and integrate disparate data sources and reporting systems into a unified insights framework
• Improve data quality, governance, and accessibility to enable scalable analytics
• Identify redundancies and streamline reporting processes to reduce fragmentation across the business
• Develop compelling narratives that connect insights to strategic priorities and business outcomes
• Create executive-level deliverables (dashboards, presentations, business reviews) that drive clarity and action
• Serve as a strategic thought partner to senior leadership by framing “the story of the business”
• Enable leadership to make data-driven strategic decisions by providing forward-looking insights and scenario analysis
• Support planning cycles (annual, quarterly) with integrated views of performance, pipeline, and capacity
• Track and evaluate effectiveness of strategic initiatives and organizational investments
• Design scalable insights frameworks, dashboards, and reporting standards across the organization
• Establish best practices for analytics, insight generation, and decision support
• Drive continuous improvement of processes that link data, insights, and business action

Benefits

• competitive salaries
• performance-based incentives
• a wide variety of benefits programs to address the diverse individual needs of our employees and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Senior