Senior Manager, Commercial Employee Banking

Scotiabank • Toronto, ON

2d • Onsite

About The Position

The Senior Manager, Commercial Employee Banking (CEB) serves as the Retail Subject Matter Expert (SME) for the Commercial Employee Banking program, responsible for driving adoption, deepening client relationships, and accelerating growth across Commercial client partnerships. This role bridges Commercial and Retail Banking to deliver a seamless, value-driven employee banking experience.

Requirements

• 7–10+ years of experience in Financial Services, with strong knowledge of Retail and/or Commercial Banking
• Proven ability to drive business development and program adoption within matrixed organizations
• Strong analytical mindset with experience managing performance metrics and reporting frameworks
• Demonstrated experience in stakeholder management and cross-functional collaboration
• Exceptional communication and presentation skills, with the ability to influence at all levels

Responsibilities

• Act as the Retail SME supporting Commercial partners to drive CEB program adoption and expansion across target client segments
• Identify and prioritize opportunities within existing Commercial relationships to increase employee penetration and engagement
• Partner with Commercial Banking, Distribution, and Segment teams to originate, structure, and activate new CEB opportunities
• Support client-facing discussions, positioning CEB as a differentiated value proposition to win and retain mandates
• Contribute to the evolution of the CEB offering based on market insights, client feedback, and competitive positioning
• Own and track key performance metrics, including: Employee acquisition and activation, Product penetration and revenue contribution, Client engagement and program utilization
• Establish and maintain performance dashboards and reporting routines to provide transparency on results
• Identify performance gaps and implement targeted strategies to improve outcomes
• Ensure alignment to broader Retail and Commercial Banking growth objectives
• Lead regular communication routines and updates to key stakeholders across Retail, Commercial, Commercial customers and Segment leadership teams
• Prepare and deliver executive-level reporting and insights highlighting performance, opportunities, and risks
• Develop clear, compelling messaging to support internal alignment and external client engagement
• Ensure consistent and effective cross-functional coordination across all program stakeholders

Benefits

• Internal training to support your growth and enhance your skills
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed