Senior Relationship Manager, Commercial Banking

RBC • Waterloo, ON

5d • Onsite

About The Position

This role involves applying business development experience for prospecting and lead generation to new and existing clients. It requires demonstrating portfolio management and risk mitigation through the review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring. The position also focuses on providing an exceptional client experience by delivering superior business and financial advice, leveraging RBC's expertise by identifying referral opportunities, and collaborating with various teams to develop and execute a client contact strategy. A key aspect is championing digital enablement by advocating for the RBC mobile application and wallet, promoting regular usage through education and guidance.

Requirements

• Minimum 3-5 years commercial banking experience
• Proven track record in business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

• Strong communication and presentation skills
• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience

Responsibilities

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it

Benefits

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree