Senior Manager, Commercial Development

CHANEL • New York, NY

11d • $87,500 - $135,000 • Hybrid

About The Position

The Senior Manager, Commercial Development roles are responsible for providing strategic account-specific support to our Multi-Brand Retail (MBR) partners. Specifically, these roles will help lead key wholesale accounts, and play a critical role in strategically building and managing our image and business within our Retailer partner network. The Senior Managers will develop and lead execution of short and long-term strategic plans for specified Retailer accounts, and act as the primary interface with corporate account partners (buyers, digital merchants, visual leads). These positions include responsibilities for the CHANEL Fragrance & Beaute MBR omni-channel business, inclusive of oversight and negotiation of e-commerce and digital marketing. These roles will identify and negotiate opportunities with retailers to augment CHANEL’s market-share, retailer rank, and drive our client loyalty KPIs.

Requirements

• Bachelor's degree required, advanced degree preferred
• Prior experience in marketing, business development, account development, merchant/buying role, digital marketing, or analytics & reporting
• Prior direct external account or brand management and negotiations experience required
• Prior experience with data analysis, and high comfort level with senior-management level presentations both internally and externally
• Advanced proficiency in Microsoft Office programs (Microsoft Word, Excel, Powerpoint)
• Superior written and oral communication skills, including presentation skills
• Strong analytical skills including retail math and proficiency with financial statements and modeling
• Proven ability to balance concurrent priorities while effectively managing time and deadlines
• Independent thinker; ability to identify and present opportunities
• Demonstrates resilience and adaptability, thriving in fast-paced environments and quickly adjusting to changing priorities and circumstances.
• Ability to travel occasionally for Market, business meetings with accounts, and store visits

Nice To Haves

• Prior experience in digital marketing and/or CRM strategy significant plus
• Digital Expertise a plus: site merchandising and understanding of digital tactics (direct load, affiliate, SEM, SEO, retargeting, display) and familiar with paid social KPI’s (CTR/CPM, Impressions, Reach, Engagement, LPR, CPC)

Responsibilities

• Act as primary point of contact for several major Retail accounts, owning the business performance and relationship for F&B with each account
• Partner with leadership in evaluating opportunities and how to evolve the business including new ways of working and leading large, cross-functional project teams
• Partner with client intelligence to create targeted programs with the retailers
• Develop a seasonal, customized omni-channel marketing account strategy, inclusive of: advertising, visual presence and e-retail initiatives
• Be the “expert” and key internal point person of contact for the account, proactively driving optimization and growth of accounts (strong understanding of account nuances, requirements, limitations, programs, P&L literacy etc.)
• Independently manage the day-to-day communication and relationship with the account
• Create presentations for both external (Retailer Executive & Merchant teams) and internal (senior leadership) teams
• Champion recommendations that ensure internal media and external brand activities are aligned to support overall brand objectives
• Act as the strategic lead for ‘Market’ touch points, owning the retailer presentation and follow-up
• Establish strong relationships with the field teams and lead respective account cohorts
• Act as key point person to facilitate alignment between internal cross-functional teams, including but not limited to: Marketing, Planning, Retail Store Environment, eRetail, Client Intelligence, Client Experience
• Contribute to strategy development across our MBR distribution with a strong sense of ownership of accounts and ability to see the big picture in driving image and profitability
• Represent the CHANEL brand and have a deep knowledge/understanding of its values and drivers

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and a Wellbeing fund)
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Senior