Senior Business Development Manager, Commercial

ABM US•Tempe, AZ

About The Position

The Senior Business Development Manager identifies and cultivates new commercial and industrial accounts within a designated territory, focusing on ABM’s Onsite Facility Services offerings, including Cleaning, Environmental, Parking, and Engineering solutions. The role assesses prospective clients’ current facility service programs and develops tailored sales and marketing strategies that may include individual services or bundled solutions. The Manager owns the end-to-end sales process and works closely with ABM operations on strategic planning and execution. Responsibilities include communicating value, resolving client concerns, fostering long-term relationships, and cross-selling ABM’s facility services. The role also builds a strong territory presence and supports marketing, competitive intelligence, and mentoring activities.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 5 years of service sales experience, with a proven record of sourcing, qualifying, and closing new business, primarily through self-generated leads and cold calling.
Demonstrated ability to craft and present persuasive, detailed proposals.
Results-driven, with a hunter sales mentality.
Proven success selling services or other intangible solutions.
Comfort presenting to groups and senior stakeholders.
Highly organized and able to manage multiple prospects at various stages of the sales cycle.
Collaborative mindset and ability to work effectively across internal teams.
Proficiency in Microsoft Office Suite and CRM platforms such as Salesforce.
Self-motivated, disciplined, and consistently recognized for high performance.

Nice To Haves

Familiarity with facility services, janitorial, commercial real estate, or property management industries.
Experience in labor pricing within proposals.

Responsibilities

Develop and implement short- and long-term sales strategies to maintain existing business and generate new opportunities.
Manage territory intelligence, including maintaining a database of prospective clients via Salesforce.
Conduct proactive outreach through cold calling, networking, and lead generation to identify new business opportunities.
Create customized proposals using ABM-branded marketing materials.
Analyze prospective clients’ current facility service programs and coordinate facility walkthroughs.
Collaborate with operations teams on strategic and financial planning to ensure successful execution.
Lead contract negotiations, close deals, and oversee transitions to operations.
Build a diverse network of industry influencers, community partners, and potential clients in the territory.
Monitor bid schedules and maintain awareness of the competitive landscape.
Support marketing initiatives, including digital and direct campaigns.
Assist in training and mentoring as needed.
Partner with operations to align with client needs and territory goals.
Contribute to competitive intelligence efforts.