Senior Manager - Clinical Vendor Performance Analytics

CVS Health•Work At Home - Utah, CT

2d•$67,900 - $165,954

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Primary Purpose The Senior Manager, Clinical Vendor Performance Analytics is the analytical engine of the Clinical Vendor Performance Management team. This role designs and produces the data, dashboards, and analytical narratives that drive vendor performance accountability across Aetna's clinical vendor ecosystem.

Requirements

Preferred 5+ years in healthcare analytics, vendor performance analytics, healthcare consulting, or a closely related analytical discipline
Demonstrated ability to translate data into executive-ready storytelling. Portfolio examples (slides, dashboards, written narratives) that show clarity, visual craft, and ability to drive a decision.
High self-direction and follow-through. Able to take an ambiguous executive ask, structure the problem, and deliver finished work without close oversight.
Advanced data and visualization skills required
Healthcare claims, clinical, or vendor performance data experience preferred
Bachelor's Degree required; quantitative discipline preferred (Statistics, Economics, Data Science, Health Informatics, Engineering).

Responsibilities

Performance Analytics & Reporting: Design, build, and continuously improve vendor performance dashboards, scorecards, and analytical reporting. Produce monthly performance summary and ad hoc analyses for senior stakeholders. Identify trends, outliers, and emerging risks across the vendor portfolio.
Data Architecture & Tooling: Own the analytical tooling stack for the Performance Management team. Partner with enterprise analytics teams to ensure the team has scalable access to vendor performance data. Drive improvements to current systems using all available tools.
KPI & SLA Design: Assist in defining meaningful KPIs and SLAs for new and existing vendors. Pressure-test vendor-proposed metrics for analytical rigor and alignment to business outcomes.
Executive Storytelling Through Data: Collaborate with internal analytics and medical economics teams to translate analytical findings into clear, executive-ready narratives.