Senior Manager - Clinical Services
About The Position
St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family. St.Amant is committed to fostering a culture of diversity, equity, inclusion, and accessibility where everyone is respected, valued, and empowered to bring their authentic selves–free from fear of discrimination–while celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights Act. Reporting to the Director, Clinical Services and consistent with the mission, values and policies of St.Amant, the Senior Manager, Clinical Services is a critical role in ensuring the success of St.Amant business and operations. Exemplifying the mission, vision and values of St.Amant, the Senior Manager works collaboratively with partnered programs while offering employees respectful customer service. The Senior Manager supervises and coordinates the responsibilities of management positions in Clinical Services. The Senior Manager is responsible for planning, organizing and ensuring effective service operation in Clinical Services. This responsibility includes coordinating with other services internally and externally; strategic planning and implementation; ethics; community relations and partnerships; quality assurance; risk management; program evaluation and accountability; and the stewardship of human, financial and physical resources. The Senior Manager promotes and maintains a professional, team-oriented and person-centred working environment. Consistent with the Mission, Philosophy and Policies of St.Amant, the Senior Manager is responsible for managing the operations of services ensuring adherence to the policies of the organization and to the requirements of external accrediting and regulatory bodies. The Senior Manager provides direction and supervision to the management team to ensure that services are person and family centered and of highest quality. The Senior Manager identifies trends and needs and coordinates programming to meet such needs. The Senior Manager is a key resource to the Director and assumes designate responsibilities as assigned. The Senior Manager participates in the Clinical Services on-call rotation and must have access to a vehicle during work hours. The Senior Manager must possess the ability to work flexible and/or extended hours including evenings and weekends as required. St.Amant values and promotes volunteerism in the workplace. Volunteers bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer initiatives.
Requirements
- Graduate degree from a recognized university in a relevant discipline
- Registered with relevant regulatory body
- Minimum five years of formal supervisory or leadership experience
- Minimum five years of experience delivering person-centred services to individuals with intellectual or developmental disabilities, autism or acquired brain injury
- Experience with financial planning, budgeting and expense management
- Excellent knowledge of Code of Ethics, Professional Standards and scope of practice for allied health professionals
- Knowledge of current legislation, philosophy and service trends in the area of autism, developmental or intellectual disabilities and acquired brain injury
- Experience planning and leading meetings
- Experience planning, leading and implementing new initiatives
- Superb written and verbal skills
- Proficient with Microsoft Office suite
- Acts with integrity and respect in all interactions
- Demonstrates humility, self-awareness and character that inspires trust
- Demonstrates confidential and ethical behaviour in the performance of all duties
- Demonstrates strong organizational skills
- Ability to work with minimal supervision as well as a collaborative team player in a team environment
- Ability to remain objective and constructive when dealing with conflict resolution and process improvement
- Values and is committed to continuous self-growth and professional learning (i.e., participate in structured self-assessments and education, seeks feedback and guidance)
- Must have access to a vehicle during work hours
- Must possess the ability to work flexible and/or extended hours including evenings and weekends as required
Nice To Haves
- Experience leading in a unionized environment and familiarity with relevant collective agreements is an asset
- Proficiency in both official languages (French/English) would be considered an asset
Responsibilities
- Team supervision
- Program Oversight, Coordination & Evaluation
- Quality, Process Improvement and Innovation
- Union & Policy Compliance
- Collaboration & Communication
- Risk Management
- Program/Service Support
- Human Resource Management and Safety
- Business Records and Retention
- Financial Resource and Facility Management
- Quality Management and Process Improvement
- Organizational Planning and Development
Benefits
- Health & Dental Plans
- Life Insurance Plans
- Long Term Disability
- Employer Paid-Employee Assistance Plan
- Employer-Matched Pension Plan
- Access to an on-site gym
- Professional development training opportunities
- Affordable staff parking
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What This Job Offers
Job Type
Full-time
Career Level
Senior
