Senior Manager, Clinical Operations - OSMI - Ohio Sleep Medicine Institute

Vituity•Columbus, OH

19h•Remote

About The Position

At Vituity, we are dedicated to transforming healthcare and improving lives through a culture of collaboration and shared purpose. We foster an environment where passion thrives and success is achieved through teamwork, known as our "culture of brilliance." We leverage our collective strengths to make a positive impact in local communities by supporting shared goals and recognizing colleagues' achievements. Vituity operates in 900 practices nationwide, serving over 14.5 million patients annually, and offers the flexibility to relocate jobs across different locations. This role provides overall leadership and management for the entire practice, overseeing the Home Sleep Test (HST) program, the clinic, and the sleep lab. The Senior Manager will work closely with the Medical Director and physician leaders to ensure patient and provider expectations are met, manage the practice operating budget, and analyze financial and operational reports. Key responsibilities include implementing policy and workflow improvements, directly managing various department managers and staff, overseeing recruitment, retention, training, compensation, and performance management, and leading staff meetings. The role also involves overseeing coordination and integration across all service lines, ensuring quality, access, and patient experience goals are met, and managing accreditation, program compliance, and regulatory adherence. Additionally, the Senior Manager will oversee accounts payable, purchasing, payroll, billing, and collection functions.

Requirements

Bachelor's degree in healthcare administration, business administration, or a related field and 4 years of healthcare experience, or an equivalent combination of education and experience that demonstrates attainment of the required competencies required.
4 years of leadership or management experience in a healthcare setting required.
Experience overseeing multiple service lines or a multidisciplinary outpatient practice required.
Able to successfully navigate issues that impact providers, clinic operations, compliance, and business goals, and understand their correlation and impact.
Able to effectively lead and manage a team of healthcare professionals and other managers.
Strong understanding of healthcare systems, regulations, and policies.
Strong understanding of financial management principles, including budgeting, forecasting, and revenue management.
Demonstrated knowledge of medical terminology, patient care, and clinical procedures.
Excellent communication skills to interact with patients, staff, and providers, both verbally and in writing.
Must be highly organized and able to manage multiple priorities.
Know-how and experience using technology and electronic health records (EHRs) to manage patient data and clinical operations.
Ability to uphold HIPAA regulations and enforce safety and compliance standards.

Nice To Haves

Master's degree in healthcare administration, business administration, or a related field.
Experience in sleep medicine or a multi-service outpatient practice.

Responsibilities

Provide overall leadership and management for the entire practice, overseeing the Home Sleep Test (HST) program, the clinic, and the sleep lab.
Work closely with the Medical Director and physician leaders to ensure the expectations of patients and providers are met.
Adhere to the practice operating budget, including projecting patient volumes, revenue, equipment expenditure, staff growth, and space needs.
Analyze monthly financial and operational reports for statistical data on patient volumes, production, and revenue.
Make clear recommendations and implement policy, process, and workflow improvements across the practice.
Directly manage the HST Manager, Sleep Lab Manager, Clinic Manager, Clinical Research Coordinator, and front desk staff.
Responsible for recruitment, retention, training, compensation, and performance management of practice staff.
Responsible for succession planning and career development of the team.
Lead all-staff meetings and actively participate in ongoing provider meetings.
Oversee coordination and integration across the HST program, clinic, and sleep lab service lines.
Ensure each service line meets quality, access, and patient experience goals.
Oversee accreditation and program compliance across all service lines.
Oversee practice participation and compliance with all Vituity programs, quality, and medical management programs.
Ensure compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
Oversee accounts payable, purchasing/inventory, payroll, billing, and collection functions for the practice.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more