Senior Manager, Clinical Collaboration

Thyme Care

About The Position

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

Requirements

5+ years of experience in healthcare, working with providers, clinical operations, or value-based care models
Experience partnering with provider organizations (oncology, specialty care, or private practice preferred)
Proven ability to lead cross-functional initiatives and drive operational programs from design to execution
Strong understanding of provider workflows and clinical practice operations
Experience influencing internal and external stakeholders without direct authority
Data-driven approach to measuring performance and improving outcomes
Comfortable operating in fast-paced, ambiguous environments

Nice To Haves

Clinical background with transition into operations, strategy, or program leadership
Experience in oncology, palliative care, or specialty care models
Background in value-based care, care coordination, or provider enablement
Experience in digital health, health tech, or startup environments

Responsibilities

Develop, implement, and continuously improve workflows and collaboration models between Thyme Care’s Care Team and oncology practice care teams (e.g., nurses, social workers, care coordinators).
Tailor collaboration approaches based on practice preferences, size, and level of desired engagement.
Beta test and rollout new products and features that support clinical collaboration (such as Thyme Care Signal).
Partner closely with Care Delivery to design and refine operational workflows that support effective collaboration.
Work with Product to identify, define, and support development of tools that enhance communication and coordination with practices.
Collaborate with Data Science and Analytics to track interactions, define KPIs, and monitor success metrics.
Work alongside Commercial Directors to gather practice feedback, support solution design, and help position collaboration strategies with practices.
Serve as a key clinical collaboration partner for oncology practices, engaging directly with practice clinical leadership.
Drive regular touchpoints, feedback loops, and problem-solving conversations in partnership with Commercial Directors.
Identify opportunities to deepen collaboration, improve satisfaction, and proactively address challenges.
Identify trends, gaps, and opportunities across the practice network to improve collaboration at scale.
Translate practice feedback and operational insights into actionable recommendations for internal teams.
Support pilot programs and new collaboration initiatives, helping scale successful models across the network.
Own creation, alignment, and communication of initiative strategy and goals.
Provide regular updates against goals and surface key wins and challenges to leadership.
Scope and advocate for resources and budget, when necessary, to achieve goals.