Senior Manager / Client Success (US Federal)

DXC Technology • Ashburn, VA

1d • Onsite

About The Position

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Requirements

• Bachelor's degree in a technical or business-related discipline.
• 15 years relevant experience
• Active PMP or PgMP
• Active SECRET Clearance
• Must be located in the DC Metro Area and be prepared to be onsite as required.
• The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons.

Nice To Haves

• Advanced degree
• AI/ML Certifications
• Other relevant technical certifications
• Experience managing program portfolios

Responsibilities

• Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
• Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
• Cultivate and maintain relationships with clients to understand their needs and goals and how DXC’s various offerings can address them.
• Assist in budget management and cost control for the accounts.
• Collaborate with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and assess how they impact account strategies.
• Address and resolve account-related issues and escalate as necessary.
• Provide regular status updates on account performance.

Benefits

• We participate in E-Verify.
• DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.
• Disability Accommodations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior