Senior Manager, Client Pricing & Support

Co-operatorsGuelph, ON
CA$114,021 - CA$164,021Hybrid

About The Position

This role focuses on pricing and supporting all clients, ensuring a sustainable, profitable, and equitable portfolio of financial offers. You will manage the Experience Refund Program (ERP), negotiation of terms, and distribution contracts. You will make business decisions and document exceptions, adhering to pricing policies. The company is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. They prioritize their people, ensuring a strong culture and development opportunities which enables their team to thrive and live their purpose. You will work with people that care passionately about you, our clients and our communities.

Requirements

  • 3-5 years of experience in insurance product development, pricing, or a related actuarial field.
  • A post-secondary degree in Mathematics, Actuarial Science, Statistics, Business, or Commerce.
  • Expertise in negotiating, reviewing, and implementing client contracts, including strong knowledge of actuarial principles.

Nice To Haves

  • Having or working towards the Fellow of the Society of Actuaries (FSA) or Fellow of the Canadian Institute of Actuaries (FCIA) designations.

Responsibilities

  • Creating the financial model and projections for new, existing, and request for proposal (RFP) clients and ensuring portfolio profitability is maintained.
  • Presenting client options, and communication results, and assisting in client facing situations.
  • Supporting client business plans as per agreed roadmap by ensuring integrity of buying group reporting and special handles and presenting options for pricing initiatives.
  • Managing Experience Refund Program (ERP) activities, ensuring auditability and appropriate checks are in place to mitigate errors and championing data solutions.
  • Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.

Benefits

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • Competitive salary and incentive programs.
  • Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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