Senior Manager, Client Partner
About The Position
Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
Requirements
- 7-10 years of experience in Client Delivery roles with a proven track record of executing successful campaigns.
- Management experience necessary.
- Expertise in multiple digital platforms and how they work together.
- Google Analytics.
- Project Management tools.
- Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
- Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
- Advanced computer skills including Google Suite, Microsoft Excel & PowerPoint.
- Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
- Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.
Responsibilities
- Lead multiple client accounts, overseeing a team to develop comprehensive account plans that address client needs and align with their strategic goals, ensuring ongoing satisfaction and retention.
- Act as the primary advocate for clients within the agency, ensuring their goals are prioritized in strategic discussions and decision-making processes.
- Partner with pod leadership on providing timely feedback, coaching, and evaluation of team members' goals and tasks, conducting weekly 1:1 meetings to offer ongoing support, and ensuring adherence to scorecard tasks.
- Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.
- Champion innovative thinking within the team, inspiring the development of leading-edge solutions that drive client success and potentially win awards.
- Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.
- Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations.
- Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals.
Benefits
- Unlimited PTO
- 20 paid holidays
- Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
- Match up to 4% of your contributions at 100% (Retirement)
- Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost
- Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks)
- On-demand learning, mentorship program, leadership and management development programs and resources
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
