Senior Manager, Client Experience Digital

DNA • New York, NY

2d

About The Position

dna has an opportunity for a proven communications professional with 6+ years of social and digital media experience to join our team as a Senior Manager in our growing digital healthcare practice. The ideal candidate will have previous digital healthcare experience, and is a motivated, proactive team player who is strong in account management, content development and creative thinking. He/she possesses a thorough understanding of the client's business, the healthcare and pharmaceutical industries, digital and social media, measurement and communications strategies.

Requirements

• 6+ years of social and digital media experience
• Previous digital healthcare experience
• Strong in account management, content development and creative thinking
• Thorough understanding of the client's business, the healthcare and pharmaceutical industries, digital and social media, measurement and communications strategies
• 5-6 years of experience within the digital marketing industry (e.g., digital, ad agency, etc.) with a strong understanding of integrated strategies
• 3+ years team management experience leading small groups and projects
• Experience in branded pharma, as well as managing influencer marketing programs collaborating with cross-functional medical, legal, and regulatory teams to ensure FDA-compliant content
• Bachelor’s Degree
• Excellent organization and time management skills
• Very strong written and verbal communications skills
• Able and eager to quickly learn new systems, tools, approaches and platforms

Nice To Haves

• A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join.
• Team oriented “we” over “I”
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

Responsibilities

• Support day-to-day social strategy for a major client, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals
• Assist in managing content production from concept through execution, through coordination among interdisciplinary team of creative and digital strategists, ensuring quality standards are met and desired results are delivered
• Oversee completion of client status reports and recaps
• Offer a strong understanding of digital analytics and measurement and performance-driven insights
• Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success
• Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
• Write campaign briefs, develop project timelines

Benefits

• Global agency with staff in 10 markets on four continents
• Close-knit agency environment
• Opportunity for visibility with senior management
• Access to world class resources and endless exposure to the most cutting-edge marketing approaches
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior