Senior Manager - Channel Expansion & Operations
About The Position
American Express Global Commercial Services (GCS) is a leading B2B solutions provider for businesses and corporations of all sizes. The Marketing Strategy & Content team is responsible for producing and informing compelling, insight-driven marketing that cohesively showcases the holistic value of American Express to business customers. We do this by deepening B2B brand engagement, enabling exceptional marketing, and delivering breakthrough go-to-market strategies. The Senior Manager, Channel Expansion & Operations, is responsible for expanding our footprint into new brand-led channels and managing channel operations. This person will help us test new ways to reach and engage business audiences to drive incremental upper-funnel awareness and consideration. They will also help oversee the operations for our Amex Business brand channels across Facebook, LinkedIn, and Instagram. This includes ensuring we have compliant processes for launching organic and paid content, and alignment across the organization on channel management best practices.
Requirements
- Experience in channel expansion and operations
- Experience managing brand channels across social media platforms (Facebook, LinkedIn, Instagram)
- Understanding of compliant processes for launching organic and paid content
- Ability to drive alignment across an organization on channel management best practices
Responsibilities
- Expanding our footprint into new brand-led channels
- Managing channel operations
- Testing new ways to reach and engage business audiences to drive incremental upper-funnel awareness and consideration
- Overseeing the operations for our Amex Business brand channels across Facebook, LinkedIn, and Instagram
- Ensuring compliant processes for launching organic and paid content
- Ensuring alignment across the organization on channel management best practices
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
