Senior Manager, Cards Digital Strategy
RBC•Toronto, ON
•Onsite
About The Position
In this role, you will report to the Director of Cards Digital Strategy, you will be accountable for execution and delivery of the Card Product Development strategy and Card Engagement digital strategic plan and related initiatives. You will synthesize and contemplate execution across various digital channels, multiple Cards products and involving many different partners and stakeholders.
Requirements
- Understanding of Credit Cards processes
- Business acumen – ability to think strategically and develop business cases, understanding of risk management and client experience
- Experience with creating, designing and executing on business architecture solutions
- Strong digital acumen
- Backend systems experience and understanding
- Ability to source & co-ordinate multi-functional teams
- Project and initiative management skills
- Strong communication skills in both written and oral
Nice To Haves
- Operational and/or IT background
- Experience in digital innovation and development
- Credit Cards industry experience
Responsibilities
- Manage the Cards product development roadmap and process, partnering with Card product owners and partners to optimize intent and requirements
- Business development lead to execute on project/plan pipeline by acting as SME for all inquiries across the project team for the digital strategy team, including functional partners.
- Assist business partners in development of strategic initiatives and help communicate ideas & strategy to partners and stakeholders including assisting with development of onboarding documents and developing high level scope and project kick off materials.
- Assess and analyze strategy, requirements, current state environment and investment choices to evaluate business alternatives that meet sponsor needs.
- Create and deliver tools and frameworks to support decision makers to understand and assess the relative attractiveness of strategic alternatives
- Play an active role in solution design by assisting stakeholders (e.g. IT, Digital, Operations, etc) in the creation of a conceptual and business architecture solution design.
- Assist or act as Project Manager to manage resources, budget, and execute against deliverables
- Lead execution teams
- Represent digital strategy partners as the Business Lead throughout the execution lifecycle
Benefits
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
