Senior Manager, Capital Services & Solutions Operations

Bristol Myers Squibb • Princeton, NJ

19h • Hybrid

About The Position

The Senior Manager, Capital Services & Solutions (CS&S) Operations is responsible for driving operational excellence across the entire CS&S organization through strategic planning, operational coordination, executive reporting, budget oversight, workforce planning support, leadership support, and continuous improvement initiatives. This role partners closely with Finance, HR, departmental leaders, project stakeholders, and executive leadership to ensure alignment on objectives, reporting cadence, organizational priorities, and operational execution. This individual contributor role serves as a central coordinator for departmental initiatives, executive reporting, workforce planning, operational governance, and business operations while supporting the successful execution of strategic and operational goals.

Requirements

• Bachelor's degree in Business Administration, Finance, Engineering, or related field with 6+ years of relevant experience in pharmaceutical or related industry; advanced degree (MBA, MS, or equivalent) a plus.
• Experience working in a highly matrixed, cross-functional international environment, partnering with functions such as Finance, HR, Site Leads, etc.
• Demonstrated experience in business operations and/or operational excellence, inclusive of financial planning, data analysis, reporting, and dashboard development support
• Proven track record supporting executive-level reporting, governance processes, and leadership decision-making
• Experience driving process improvement and operational efficiency initiatives, advanced AI knowledge a plus.
• Demonstrated strong analytical, financial acumen, organization and project management skills with an ability to synthesize complex data into clear, actional insights
• Demonstrated strong attention to detail, interpersonal, and presentation skills
• Advanced proficiency in Excel and PowerPoint; experience with reporting/visualization tools (e.g., Power BI) preferred, knowledge of Autodesk Forma a plus.

Nice To Haves

• advanced AI knowledge a plus
• experience with reporting/visualization tools (e.g., Power BI) preferred
• knowledge of Autodesk Forma a plus

Responsibilities

• Lead the development, maintenance, coordination, and issuance of operational and executive level reports, including reporting calendars across all business units, ensuring alignment with governance schedules, Steering Committee timelines, and organizational priorities.
• Track, consolidate, and manage departmental objectives, annual priorities, and Global Capital Project Delivery (GCPD) milestone execution; partnering with Site Leads to track execution & operational performance.
• Gather, analyze, and integrate operational and financial data to produce executive summaries, dashboards, analytical tools, status reports, and leadership presentation materials; manage executive governance processes including Steering Committee slide deck consolidation and leadership review coordination.
• Support the management, tracking, and oversight of CS&S operating expense (OPEX) budgets, including forecasting, headcount, accruals, projections, and budget adjustment activities.
• Analyze departmental expenditures, financial trends, variances, and operational impacts to provide accurate monthly financial reporting, budget summaries, and leadership insights.
• Collaborate with Finance on budget status updates, forecast revisions, accrual management, and variance analysis; evaluate consultant utilization and vendor spending to identify cost reduction opportunities and operational efficiencies.
• Coordinate and run departmental meetings, GCPD Leadership Team meetings, annual workshops, CS&S All-Hands meetings, Engineering Forum events, and ad hoc meetings as required.
• Manage organizational communications and employee engagement initiatives, including development of corresponding materials and employee recognition activities.
• Contribute to continuous improvement efforts across reporting, budgeting, operational processes, and organizational coordination activities.
• Identify, recommend, and help implement process enhancements to improve efficiency, reporting accuracy, and cross-functional collaboration.
• Lead departmental efficiency initiatives through the use of AI.
• Collaborate with Human Resources to maintain, consolidate, and update departmental organizational documentation (i.e. job descriptions, organizational charts, workforce data, reporting tools) as well as coordinate workforce planning and headcount reporting activities.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior