Senior Manager, Business Solutions

Waste Management, Inc. (WM)•Houston, TX

10h•Hybrid

About The Position

Recognized across the organization for business expertise in the Fleet and collections organization and sought as a resource for resolution of unique or complex business problems and the development of solutions for new business opportunities. Provides the highest level of business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align business solutions with the company strategy and initiatives. This position requires a strong change agent with the ability to influence others across the Company to adopt newly re-engineered processes into WM business units.

Requirements

Bachelor's Degree (accredited) or in lieu of degree
High School Diploma or GED (accredited) and four years of relevant work experience.
7 years of relevant work experience preparing and managing budgets (in addition to education requirement).

Responsibilities

Acts as execution arm of transformation to design, prototype, refine and scale Fleet and Enterprise programs, and ultimately transition them back to our “steady state” organization as institutionalized business solutions.
Works with senior management, various board and steering committees, functional leaders, and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding Fleet business solutions development.
Oversees the conception, implementation, and analysis of multiple enterprise solutions projects with a large scope and complexity in the fleet environment for business change.
Works at the top business contributor level of business and/or process systems analysis while considering the business implications to the current and future Centers of Excellence and Enterprise business environment.
Responsible for deliverables, cost, schedule, and quality of one or more enterprise solutions projects.
Plans projects, allocates and directs staff and other resources to accomplish project tasks and maintain control over the project(s).
Works with internal and external customers, suppliers and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine and institutionalize solutions.
Drives the project(s) and the organization toward achieving business results.
Identifies and ensures continuous development, improvement, and implementation of the key business processes within the Enterprise and within the Centers of Excellence.
Focuses on consistency and quality in the implementation of process improvements and is involved in the post-implementation verification.
May participate in the development of training/coaching programs and the implementation of coaching processes.