Senior Manager, Business Proce

TEGNA Inc.•Charlotte, NC

1d•Onsite

About The Position

TEGNA’s broadcast operations hub, the TEGNA Stream Center, in Charlotte, NC seeks a Senior Manager, Broadcast Hub Operations to join our team. This leadership position is part of the team responsible for the live operation, monitoring and support of the TEGNA broadcast station group, in a single centralized environment. The ideal candidate is a self-starter, capable of working independently or as part of a team and is a proven leader. This position reports directly to the Head of Broadcast Hub Operations.

Requirements

BA/BS in a related field or equivalent experience
Proficient in Excel and the entire Microsoft Office 365 suite of tools.
Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems.
Ability to troubleshoot, take immediate action, and resolve broadcast issues
Strong customer service attributes and skills
Strong organization and time management skills
Unwavering composure in high-pressure situations
Acute attention to detail
Excellent interpersonal communication skills
Experience working successfully as part of a team
Must be willing to work in Charlotte, North Carolina
Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

Nice To Haves

7+ years of experience in a master control or production control room television environment
5 years managerial experience
Proven passion for media, television, and technology

Responsibilities

Manage the day-to-day operation of the TEGNA Stream Center, including leadership of supervisors and operations staff
Ensure the on-air integrity of multiple network programming feeds and provide immediate response to mitigate on air issues.
Able to perform Live On-Air duties in relation to event/operator coverage when necessary
Must have ability to deploy staff in strategic manner to support high profile and live events
Strong customer service skills are a must as collaboration with individual station General Managers are required to address concerns or issues.
Develop, evaluate, and implement technical and operational training initiatives
Implements and/or evolve policies and procedures
Provides timely, clear and direct feedback to employees and administers staff performance evaluations
Provides leadership, develops teamwork, that focuses on decision making
Establish and maintain effective training schedules
Respond to changing priorities and adjust as needed

Benefits

Two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas
Access to dental and eye care coverage
Fertility, surrogacy and adoption assistance
Disability and life insurance
401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis
Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Nine free virtual doctor’s appointments with a physician through Teladoc for all employees and their eligible family members
12 free annual therapy sessions with a licensed clinician through Spring Health for all employees and their eligible family members
Generous Paid Time Off (PTO) benefit
Nine paid holidays per year