Senior Manager, Business Operations

Emory Healthcare•Atlanta, GA

About The Position

The Manager, Business Operations is responsible for the financial planning, operational oversight, and business management of an assigned clinic section. This role oversees budget development and monitoring, financial reporting, and operational analysis to support the section’s strategic and financial objectives. The position partners closely with section leadership and finance teams to ensure sound financial management, operational efficiency, and compliance with organizational policies, regulatory requirements, and financial reporting standards. This role also supervises staff and supports process improvements that strengthen financial performance and operational effectiveness.

Requirements

Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field required.
Three (3) to five (5) years of professional business or management experience required, preferably in a healthcare setting.
Minimum of two (2) years of supervisory or management experience required.

Nice To Haves

Master’s degree or fellowship may substitute for required experience.

Responsibilities

Financial Planning & Budget Management
Develop, administer, and monitor section operating and capital budgets.
Support annual budget development, financial forecasting, and long-term financial planning.
Analyze financial data to inform business objectives and departmental strategy.
Monitor capital equipment, operational, and personnel budgets to ensure fiscal accountability.
Review prior budget expenditures, investigate variances, and recommend corrective actions.
Provide budget recommendations and financial guidance to section leadership.
Work closely with the clinic Finance department to ensure alignment with financial policies and procedures.
Financial Reporting & Analysis
Prepare operational, financial, and statistical reports for leadership and regulatory agencies.
Maintain accurate accounting and statistical records for financial programs.
Collect, organize, and analyze financial and operational data to produce management reports.
Utilize financial systems (FAS) and resource tools to reconcile accounts and analyze financial performance.
Prepare journal entries, accruals, fiscal year audit schedules, and asset depreciation documentation.
Support financial systems and reporting tools used for operational and financial reporting.
Grants, Contracts & Financial Compliance
Ensure awarded grants comply with established budget parameters and financial guidelines.
Forecast financial needs related to grant funding increases, changes, and awards.
Negotiate new and renewal service contracts and review vendor agreements for compliance with organizational requirements.
Interpret financial regulations and implement appropriate auditing, filing, and compliance procedures.
Operational Leadership & Process Improvement
Oversee and improve financial and operational procedures within the assigned section.
Coordinate financial analysis initiatives and data collection activities across the department.
Participate in the development of section goals, objectives, and operational strategies.
Lead or support projects aimed at improving operational efficiency, such as facility planning, staffing restructures, or service expansion.
Staff Leadership & Development
Supervise staff and manage employee performance.
Provide coaching, training, and ongoing performance feedback.
Monitor workflow, assign responsibilities, and ensure operational productivity.
Assist with workforce planning, recruitment, interviewing, and hiring decisions.
Support employee relations and provide input on compensation, benefits, and personnel matters.
Policy Administration & Compliance
Administer departmental policies, procedures, and forms in compliance with state, federal, and organizational regulations.
Review, revise, and communicate policies to ensure regulatory compliance.
Advise managers and staff on the effective administration of financial and operational policies.
Administrative & Organizational Support
Coordinate preparation and processing of employee documentation, employment requisitions, and departmental paperwork.
Develop and implement improved data collection and reporting methods.
Conduct training sessions to ensure consistent financial and operational practices.
Participate in professional development and continuing education activities.
Perform additional duties as assigned.